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SFDC Program Management and Deployment Associate (Temporary)

Hiring from
United Arab Emirates
Work type
Hybrid
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Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

The NextGen Academy is a 12-month immersive program designed to launch your career in medical technology, offering hands-on experience and collaboration with diverse teams to support therapies and introduce innovative products across the region. The program is designed to develop you into a confident and capable future SFDC Program Management and Deployment Specialist, aligned with Medtronic's mission to alleviate pain, restore health, and extend life.
The Salesforce.com (SFDC) ecosystem enables commercial processes, customer engagement, reporting, and operational effectiveness across the EurAsia region. The team supports program governance, platform adoption, process standardization, and deployment initiatives across multiple markets and business functions. Working closely with commercial, technology, analytics, and operational stakeholders, the team helps optimize business processes, strengthen platform governance, and accelerate the adoption of digital and artificial intelligence-enabled capabilities. This position is based in Dubai, United Arab Emirates and follows a flexible work model.

The SFDC Program Management and Deployment Specialist supports Salesforce.com (SFDC) program management, governance, and deployment activities across the region. Through the NextGen Academy, this role provides hands-on experience in customer relationship management (CRM) systems, business process documentation, change management, platform governance, training, and digital transformation initiatives. The position focuses on documenting business processes, supporting governance frameworks, enhancing platform adoption, and contributing to AI-enabled improvements within the SFDC ecosystem.


Primary Responsibilities

  • Document the SFDC ecosystem, including platform capabilities, business processes, system dependencies, and user requirements.
  • Map and maintain process catalogs, governance frameworks, and responsibility assignment matrices to support cross-functional ownership and accountability.
  • Support the enhancement and maintenance of SFDC playbooks, process documentation, and operating procedures.
  • Assist with regional deployment initiatives, including communications, SharePoint content management, training materials, and user adoption activities.
  • Partner with commercial, technology, and analytics stakeholders to identify opportunities for process optimization and platform improvements.
  • Support the development and implementation of governance models that align SFDC capabilities with business-critical processes and performance metrics.
  • Contribute to the evaluation and adoption of artificial intelligence-enabled capabilities within the SFDC ecosystem.
  • Monitor adoption, document improvement opportunities, and track deployment activities across regional business functions.

Required Qualifications

  • Bachelor's Degree in Business, Information Systems, Business Analytics, Computer Science, Engineering, Operations Management, or Finance completed within the last 12 months.
  • Experience through academic projects, internships, or coursework involving customer relationship management systems, business process documentation, project coordination, or digital transformation initiatives.
  • Proficiency in Microsoft Excel, PowerPoint, and SharePoint.
  • Experience documenting business processes, workflows, operating procedures, or governance frameworks.
  • Fluency in English, written and verbal.

Preferred Qualifications

  • Internship or academic experience using Salesforce.com (SFDC) or other customer relationship management platforms.
  • Experience with Microsoft Power BI, data visualization, or business performance reporting.
  • Exposure to artificial intelligence, automation tools, customer relationship management analytics, or digital adoption initiatives.
  • Experience supporting training, change management, communications, or system deployment projects.
  • Experience working in multicultural or regional business environments.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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Recruitment Fraud Alert

We are aware of phishing scams targeting job seekers. Please keep the following in mind:


Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.


Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.


If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.


If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

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This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

Who We Are

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

What We Do

We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will…

  • Build a better future, amplifying your impact on the causes that matter to you and the world

  • Grow a career reflective of your passion and abilities

  • Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

How We Are Different

These commitments set our team apart from the rest:

Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here.

If you need assistance completing your application please email AskHR@medtronic.com

To request removal of your personal information from our systems please email RS.HRCompliance@medtronic.com

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