SHE Principal Incident Investigator

Job title: SHE Principal Incident Investigator

Salary: c. 55,000.00
Grade: Band 3
Contract type: TfL
Referenc: 6040

Team: Analysis & Direction
Contract details: Permanent
Location: Palestra/Hybrid

Application closing date: 18th November @23.59

All offers of employment are subject to satisfactory right‑to‑work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.

Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.

Help Keep London Moving Safely

At Transport for London, our purpose is to keep London moving safely, sustainably and efficiently. We are seeking an experienced and highly credible Principal Incident Investigator to lead complex and high-profile Safety, Health and Environment (SHE) investigations across our transport network.

This is a unique opportunity to play a pivotal role in helping TfL learn from incidents, improve safety performance and prevent recurrence across one of the world's largest and most complex transport systems.

What You'll Be Doing

• Leading complex Safety, Health and Environment investigations across operational, engineering and maintenance activities in our transport services and other activities such as capital investment and renewals
• Gathering evidence, conducting formal interviews and carrying out root cause analysis.
• Producing high-quality investigation reports and recommendations that drive meaningful change.
• Building strong relationships with senior leaders, operational teams, Trade Union representatives and technical specialists. Leading matrix teams of diverse stakeholders and influencing and communicating across a range of audiences
• Presenting findings and recommendations to senior stakeholders and governance boards.
• Supporting organisational learning and contributing to the development of investigation best practice across TfL.

What We're Looking For

We are seeking someone with:

• Significant experience leading large-scale or complex incident investigations.
• Strong knowledge of incident investigation principles and root cause analysis techniques.
• Experience producing detailed technical reports that can be understood by a wide range of audiences.
• Ability to research subjects in detail to understand complex systems and how safety controls are both designed and impacted during adverse events.
• Awareness of the role of human behaviour in incident investigation and how human error can affect performance
• Excellent stakeholder management and influencing skills, including experience working with senior leaders.
• Strong communication and presentation abilities.
• Experience working within operational, engineering, infrastructure, transport or other regulated environments.
• Strong experience and qualified knowledge within a specialist subject relevant to investigative work in TfL including: engineering specialisms (such as rolling stock, railway infrastructure, civils, fire or electrical/power), or, specialist knowledge and experience in another field of incident investigation such as corporate law, or someone who has worked closely with, or for regulators or had experience of managing regulatory investigations and prosecutions (including safety, health and environmental regulators and specific transport regulatory bodies.

Desirable qualifications include professional memberships, incident investigation qualifications, or related technical and business improvement qualifications.

Why Join TfL?

This role offers the opportunity to influence safety improvement at a strategic level and work on investigations that make a real impact across London's transport network. You'll collaborate with diverse stakeholders, contribute to continuous improvement and help ensure customers, colleagues and contractors get home safely every day.

At Transport for London, we are committed to creating a diverse and inclusive workforce that reflects the city we serve and welcome applications from all backgrounds.

Application Process   

• Please apply using your CV only

• Think carefully about the skills, knowledge and experience in the advert and cover this in your CV

• PDF format preferred and do not include any photographs or images

Equality, diversity and inclusion

We are committed to equality, diversity and inclusion and aim to reflect the diverse communities we serve. We believe that a diverse workforce enables us to deliver better services and outcomes. Our goal is to make our recruitment as inclusive as possible. As a Disability Confident Leader, we actively encourage applications from disabled people. As part of the Disability Confident scheme, we aim to offer an assessment or interview to candidates who apply via the scheme where the minimum essential criteria for skills, knowledge and experience has been met. In some circumstances, it may not be practical to offer an interview or assessment to every candidate who applies through the scheme and meet the minimum essential criteria; in these situations, we select candidates who best meet the minimum criteria for the job rather than interviewing all who meet them.

Across all recruitment activity, we recognise that selection methods may vary depending on the nature and scale of the campaign and will be applied fairly, consistently and proportionately in line with our Disability Confident commitments.  

Benefits

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:

• Final salary pension scheme 
• Free travel for you on the TfL network 
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
• 30 days annual leave plus public and bank holidays 
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
• Private healthcare discounted scheme Tax-efficient cycle-to-work programme
  Retail, health, leisure and travel offers 
• Discounted Eurostar travel

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.

Vetting Process

At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter (https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.