Shipping Coordinator

Our client is a premier design brand and distributor of high-end furniture, lighting, and interior products across commercial, hospitality, and residential sectors. Operating through multiple showrooms alongside an integrated e-commerce platform, they deliver curated designer collections across Australia. They are dedicated to high-quality craftsmanship, innovation, and timeless design. They are now seeking to hire a Shipping Coordinator to oversee international inbound freight operations. This role is pivotal in ensuring on-time cargo delivery, maintaining cost efficiency, and facilitating smooth coordination between suppliers, freight forwarders, and internal teams. Job Responsibilities Shipment & Freight Coordination Book international inbound sea and air freight shipments while selecting cost-effective routing options Monitor cargo-ready, departure, arrival, and customs clearance milestones Track delays or discrepancies and proactively implement resolution measures Communicate shipping schedules, updates, and routine delays to relevant internal teams Supplier & Broker Liaison Manage day-to-day operational relationships with suppliers and freight forwarders Follow up with suppliers and forwarders to ensure agreed shipping dates are achieved Liaise with freight forwarders and customs brokers regarding container availability, clearance, and delivery Documentation & System Management Prepare and verify shipping documentation including commercial invoices, packing lists, bills of lading, airway bills, and certificates Maintain accurate shipping records and update relevant ERP systems Monitor freight costs, identify consolidation opportunities, and prepare regular operational reports Minimum 2 to 3 years of experience in international shipping, freight forwarding, or logistics Demonstrated experience coordinating sea and air freight, including LCL and FCL shipments Sound understanding of shipping documentation, Incoterms, and customs clearance processes Awareness of freight cost drivers with a strong focus on cost-effective decision-making and space utilisation Nice-to-Have Skills Experience coordinating freight within the furniture or interior design sectors Hands-on experience using ERP systems, with Options ERP highly regarded Permanent work-from-home set-up Dayshift (Australian Eastern Daylight Time business hours) Full-time opportunity HMO (STAFF only) Annual leave Christmas Bonus equivalent to 1 month's wage (pro-rate)