Shopper Experience Associate Manager – Sam's Club

Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace

Your role at Clorox:

In this role, you will:

1. Own Sam’s Club Shopper Strategy, Activation & Performance

• Strategy & Planning: Lead end-to-end shopper marketing and annual planning (JBPs, line reviews, activation calendars) aligning Clorox brand goals with Sam’s Club growth priorities and member insights.
• Omnichannel Execution: Design integrated campaigns (innovation, rotations, Instant Savings, warehouse merchandising, samsclub.com, social/creator content) tailored to Sam's Club’s omnichannel model.
• Retail Media & Partnerships: Manage the Sam's Club Connect (SCC) retail media relationship to deliver insight-driven, high-impact activations through continuous optimization.
• Cross-Functional Leadership: Collaborate with sales, BUs, media, supply chain, finance, and external agencies to ensure executional excellence.
• Financial & Agency Ownership: Direct the shopper marketing budget, agency scope, investment strategies, ROI analysis, and performance reporting.

2. Execute & Optimize Digital Shelf & Retail Media

• Digital Presence: Own brand representation, discoverability, and content health across Sam's Club digital platforms (search, ratings/reviews, content optimization).
• Innovation & Growth: Develop scalable strategies for retail media, personalization, AI-enabled search, social/creator content, and last-mile activation.
• Measurement & Analytics: Establish scorecards tracking reach, conversion, ROAS/ROI, digital sales, and event productivity to report results and key learnings.

3. Strategic Internal Alignment & Capability Building

• Business Integration: Serve as the Shopper Experience lead in Connected-Customer Planning (CCP), Joint Business Planning (JBP), and One Demand Planning (ODP) processes.
• Stakeholder Alignment: Partner with internal business units and sales teams to define priorities, resource allocation, and cohesive channel strategies.
• Capability Advancement: Collaborate with capability owners, data partners, and agencies to identify future growth opportunities and accelerate execution.

What we look for:

Basic Qualifications:

• 8+ Years of professional background
• 5+ Years of Experience: Progressive background in CPG shopper marketing, customer/commerce marketing, eCommerce, retail media, brand marketing, or customer development.
• Budget & P&L Ownership: Proven track record of managing shopper marketing budgets and driving commercial outcomes with P&L accountability.
• Omnichannel & Retail Expertise: Experience working with leading omnichannel retailers; Sam’s Club experience strongly preferred.
• Full-Funnel Impact: Demonstrated success leading end-to-end shopper programs, from insights and strategy through execution, measurement, and optimization.
• Investment & Agency Management: Proven track record of managing budgets and agency partners, with digital and retail media experience strongly preferred.
• Strategic Balance: Ability to balance short-term conversion and sales delivery with long-term brand equity, capability building, and profitable growth.

Skills & Abilities

• Thought Leadership: Translates member, customer, category, and brand insights into differentiated retailer strategies and executable plans.
• Commercial Acumen: Strong understanding of Joint Business Planning (JBP), retailer economics, merchandising, promotions, and member value.
• Omnichannel Expertise: Deep working knowledge of the digital shelf, eCommerce, retail media, search, social/creator content, demonstrations, and in-club activation.
• Measurement & ROI Focus: Defines clear KPIs, evaluates incrementality and ROAS/ROI, and optimizes investments based on performance data.
• Cross-Functional Leadership: Excellent communication and collaboration skills across Sales, Marketing, Insights, Media, Finance, Supply Chain, and external agencies.
• Operational Excellence & Curiosity: High attention to detail in managing projects and timelines, with a proactive drive to translate market and technology shifts into practical action.

Workplace type:

Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.

[U.S.]Additional Information:

At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more.

We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area.

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–Zone A: $109,400 - $210,000

–Zone B: $100,300 - $192,500

–Zone C: $91,200 - $175,000

All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process.

This job is also eligible for participation in Clorox’s incentive plans, subject to the terms of the applicable plan documents and policies.

Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.

To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.

About Us

Who we are.

We champion people to be well and thrive every single day. We’re proud to be in every corner of homes, schools, and offices—making daily life simpler and easier through our beloved brands. Working with us, you’ll join a team of passionate problem solvers and relentless innovators fueled by curiosity, growth, and progress. We relish taking on new, interesting challenges that allow our people to collaborate and thrive at work. And most importantly, we care about each other as multifaceted, whole humans. Join us as we reimagine what’s possible and work with purpose to make a difference in the world.

This is the place where doing the right thing matters.

Doing the right thing is the compass that guides every decision we make—and we’re proud to be globally recognized and awarded for our continuous corporate responsibility efforts. Clorox is a signatory of the United Nations Global Compact and the Ellen MacArthur Foundation's New Plastics Economy Global Commitment. The Clorox Company and its Foundation prioritize giving back to the communities we call home and contribute millions annually in combined cash grants, product donations, and cause-marketing. For more information, visit TheCloroxCompany.com and follow us on social media at @CloroxCo.

Our commitment to diversity, inclusion, and equal employment opportunity.

We seek out and celebrate diverse backgrounds and experiences. We’re always looking for fresh perspectives, a desire to bring your best, and a nonstop drive to keep growing and learning. Learn more about our Inclusion, Diversity, Equity, and Allyship (IDEA) journey here.

The Clorox Company and its subsidiaries are an EEO/AA/Minorities/Women/LGBT/Protected Veteran/Disabled employer. Learn more to Know Your Rights.

Clorox is committed to providing reasonable accommodations for qualified applicants with disabilities and disabled veterans during the hiring and interview process. If you need assistance or accommodations due to a disability, please contact us at people@clorox.com. Please note: this inbox is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions/application statuses.