Site Engagement Manager

Site Engagement Manager, UK

At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.

As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.

Site Engagement Manager

Field Based | Global Clinical Trials

We are looking for an experienced Site Engagement Manager to support the delivery of the client’s global clinical trials by building strong, productive relationships with investigative sites and clinical research professionals.

You will develop and execute site engagement strategies across the study lifecycle, partnering with investigators, study teams and external organisations to improve site performance, address enrolment challenges and support timely trial delivery.

Key Responsibilities

• Develop and implement site engagement plans and strategies.
• Build strong relationships with investigators, site staff and institutions.
• Identify and develop high-performing investigative sites.
• Support sites in overcoming patient recruitment and enrolment barriers.
• Act as a key point of contact and escalation for sites.
• Partner with global study teams, internal stakeholders and third-party vendors.
• Develop relationships with high-performing sites and Key Opinion Leaders.
• Share site insights and best practices across global teams.
• Support investigator training and relevant therapeutic/industry meetings.

What You’ll Need

• 5+ years’ pharmaceutical, biotechnology and/or CRO experience.
• Experience in site engagement or another investigator-facing role, such as CRA, Clinical Project Manager, Study Manager/Director or Study Coordinator.
• Strong knowledge of GCP and the clinical regulatory environment.
• Good understanding of clinical trial protocols, site operations and patient recruitment.
• Excellent communication, stakeholder-management and relationship-building skills.
• Experience working in international, cross-functional and matrix environments.
• A proactive, solutions-focused and continuous improvement mindset.
• Be able to travel to UK hospital sites to conduct responsibilities of the role.

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply

About Us

ICON is an award-winning workplace that enables you to make a difference to patients’ lives by being part of a world-class clinical research organisation that helps deliver new medicines & medical devices that are benefitting patients worldwide. You are also part of a diverse company that cares about our world and is dedicated to conducting business more sustainably and supporting the communities in which we live.

If you’re as driven as we are, join us. You’ll be working in a great environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.