Site Reliability Engineer

Job Title: Site Reliability Engineer (DevOps & Production Support)

Location: Copenhagen, Denmark (Hybrid 2 to 3 days to office)

Employment Type: Long term B2B contract role

Job Description:

• Plan, manage, and oversee all aspects of a Production Environment
• Define strategies for Application Performance Monitoring, Optimization in Prod environment
• Respond to Incidents and improvise a platform based on feedback and measure the reduction of incidents over time.
• Support the deployment of code into multiple lower environments. Supporting current processes with an emphasis on automating everything as soon as possible.
• Design, develop, and standardize the monitoring and Alerting mechanism for the supported applications.
• Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize the mean time to recover.
• Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
• Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.
• Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
• Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in DevOps automation and best practices.
• Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
• Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity.
• Work with a global team spread across tech hubs in multiple geographies and time zones.
• Ability to share knowledge and explain processes and procedures to others.
• Share knowledge and mentor junior resources
• Able to perform on-call duties on a rotational basis.
• Occasional off-hours work required.
• Candidate should have an inclination for Training and should be a good trainer and ready to mentor others

Required Skills

• Linux
• Shell Scripting
• ITIL / ITSM
• SQL - Basic / Good to have
• Application Troubleshooting
• Ansible/Chef (Basic)
• Any Monitoring tool (preferred: Splunk/Dynatrace)
• Jenkins - CI/CD
• Groovy Scripting/YAML
• Git basic/bit bucket

Nice to Have

• Payment’s domain experience (Payment Flows, Switching, Authorization, Settlements)
• Event-Driven Architecture experience
• Exposure to distributed or cloud-native environments.