Skill Chapter Lead – Foundation Workplace

About us: 

Passion for food. Hunger for tech. We make METRO digital. 

Today technology is driving the world. And at METRO.digital we are driving the technology for one of the leading international wholesalers specializing in food - METRO. From e-commerce to checkout, to delivery software, we work on a wide range of products to make each day a success for our customers and colleagues. With passion and ownership, we build the future of wholesale.  

Are you driven to create smart solutions for customers around the globe? You want to grow in a flexible environment? Let the right career opportunity find you and join us! 

How will you make an impact?

We are looking for a Skill Chapter Lead within our Digital Workplace and Service Management Platform.

The teams enable the Digital Workplace for more than 84,000 METRO employees worldwide. By delivering modern devices, productivity & collaboration services as well as IT Service Management and IT asset management processes and tooling, they ensure a secure, connected, and efficient working environment across the organization.

As Skill Chapter Lead, you will lead and develop a team of 30+ engineers and specialists within the Digital Workplace & Service Management Platform. You will foster technical excellence across the full lifecycle - from architecture and implementation to testing and operations - while shaping engineering standards and capabilities across the platform. Together with squads and stakeholders, you will ensure the delivery of secure, scalable, and employee-focused digital services that enable an outstanding workplace experience for all METRO employees worldwide.

Join our team as leader and help build the next generation of capabilities for METRO

Your Responsibilities:

• Lead, coach and develop a diverse team of 30+ international professionals, supporting their performance management and career growth;
• Develop strategies for future oriented capability evolution, fostering a culture of learning, collaboration and innovation;
• Define and enforce best practices, standards, methodologies, ensuring consistent technical approaches, fostering a culture of learning, collaboration and innovation;
• Provide technical leadership and guidance to squads and platforms, contributing to design council decisions and ABR requests (incl. budget input);
• Drive operational stability and security hardening accordingly in line with relevant technology KPIs;
• Stay updated on industry trends and emerging technologies, enabling their adoption at METRO;
• Contribute with technical expertise to roadmaps and strategies;
• Ensure effective allocation of chapter members to squads based on skills and priorities;
• Collaborate with other skill chapter leads, squad leads, and senior management to align on strategic initiatives and drive the success of squad business goals;
• Manage chapter operations and administration, ensuring smooth day-to-day functioning.

• University degree in Computer Science, Engineering, or another relevant field;
• Proven work experience in engineering leadership roles, such as Engineering Manager or equivalent professional experience.
• Experience leading engineering teams, ideally within Workplace and/or IT Service domains, or in other business and technology areas with transferable leadership and technical expertise.
• Understanding of Modern Workplace technologies, including Microsoft 365, Endpoint Management (Intune), and workplace security practices.
• Demonstrated experience in management of topics combining business and IT needs;
• Ability to balance strategic thinking with operational engagement - staying close to engineering teams to understand challenges and support effective outcomes;
• Strong leadership competence with management responsibility for international teams, across different locations, with different cultural backgrounds (experience in matrix organizations is a plus);
• Experience in defining and managing common standards and ways of working in a complex and dynamic environment;
• Excellent communication, coaching, and stakeholder management skills;
• Very good English language skills (written and verbal);

What we offer at METRO.digital?

• Hybrid and agile work: thrive in a flexible, multicultural environment.

At METRO.digital, we promote work-life balance through a hybrid working model. You’ll be part of self-organizing, multicultural teams that collaborate in an agile setup.

• People development: when you grow so do we!

We want you to become the best version of yourself with individual and company-wide programs and trainings for people development. Focused among other on development, leadership, appreciation ... it´s time to upskill your career.

• Support with individual solutions: we are people-caring!

We offer support whenever you need it - at every stage of your professional journey.

Want to know more about all our benefits? Discover more here.

Let´s connect soon. Apply for the role now!

Position grade within our career framework: Skill Chapter Lead Md8