SOC Experience Lead
- Hiring from
- Brazil, Canada, Colombia, India, Mexico, Philippines, Spain, United States
- Work type
- Remote
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About RS Assurance & Advisory
RS Assurance & Advisory (RSAA) helps organizations strengthen their security, compliance, and risk management programs. We work with businesses navigating complex regulatory and security requirements, helping them achieve and maintain compliance while building trust with their customers and partners.
We are looking for a SOC Experience Lead to lead and enhance our SOC (System and Organization Controls) practice, with a focus on SOC 1 and SOC 2 engagements. This individual will play a key role in managing client relationships, overseeing engagement delivery, guiding clients through the audit readiness process, and ensuring high-quality service throughout the client experience.
Key Responsibilities
Client Experience & Engagement Management
- Own the end-to-end client experience across SOC 1 and SOC 2 engagements.
- Serve as the primary relationship manager and trusted advisor for assigned clients.
- Lead client onboarding, kickoff meetings, status updates, and ongoing communications.
- Establish clear expectations, timelines, deliverables, and responsibilities.
- Proactively identify client concerns, resolve issues, and maintain strong client relationships.
- Ensure clients receive a consistent, high-quality experience throughout their compliance journey.
SOC Program & Compliance Oversight
- Guide clients through SOC 1 and SOC 2 readiness and compliance processes.
- Assist clients in understanding SOC requirements, Trust Services Criteria, and control expectations.
- Coordinate gap assessments, evidence collection, control mapping, and remediation activities.
- Review control documentation, policies, procedures, and supporting evidence for completeness and readiness.
- Coordinate with external CPA firms and auditors throughout the examination process.
- Track findings, exceptions, remediation plans, and outstanding compliance activities.
Practice Development & Continuous Improvement
- Help develop and scale RSAA's SOC advisory services.
- Identify opportunities to improve service delivery, client retention, and operational efficiency.
- Develop standardized SOC readiness methodologies and client-facing resources.
- Identify opportunities for additional advisory services and ongoing client support.
- Collaborate with leadership on service offerings, pricing, resource planning, and practice growth.
Qualifications & Experience
- 5+ years of experience in SOC 1, SOC 2, IT audit, risk management, or security compliance.
- Strong working knowledge of SOC 2 Trust Services Criteria and SOC 1 requirements.
- Experience managing SOC readiness, gap assessments, and compliance engagements.
- Understanding of common security frameworks such as ISO 27001, NIST, and PCI DSS.
- Experience working directly with clients and senior-level stakeholders.
- Strong project management and organizational skills.
- Excellent written and verbal communication skills.
- Ability to manage multiple engagements in a fast-paced consulting environment.
- Experience working with GRC platforms and compliance automation tools.
Preferred Qualifications
- CPA, CISA, CISSP, CISM, or other relevant certifications.
- Experience working within a cybersecurity consulting, audit, or advisory firm.
- Familiarity with SOC 2 audit evidence platforms such as Vanta, Drata, Secureframe, or similar tools.
- Experience coordinating with independent CPA firms and external auditors.
- Previous experience building or managing a SOC advisory or compliance practice.
Why Join RS Assurance & Advisory?
- Opportunity to take a leadership role in a growing advisory practice.
- Direct impact on the development and expansion of RSAA's SOC services.
- Work with a diverse range of organizations across different industries.
- Collaborative and remote-first working environment.
- Opportunity to shape processes, service delivery, and the future direction of the practice.
