Social Work Program Supervisor

THE OPPORTUNITY

Reel Works is hiring a full-time Social Work Program Supervisor dedicated to the Train & Earn program, to oversee the delivery of mental health, well-being, self-management, and other supportive service needs of participants
through small groups and one-on-one sessions and case management support.

Reports To: Program Senior Manager, Train & Earn

Compensation: Full-time 40 hours per week; $72k - $78k

Benefits: PTO, Medical, Dental, Vision & 401K Match

Location: This position requires candidates to be based in the New York City Metro area, with the flexibility of a hybrid office environment with the physical location split across our Brooklyn, NY office and other program dependent locations. Three (3) days in office minimum is required.

Application Deadline: November 13, 2026

Estimated Start Date: December 14, 2026

ABOUT THE ORGANIZATIONS

Change the storytellers, change the world! At Reel Works, we believe talent is everywhere, but opportunity is not. Reel Works was founded in 2001 to encourage young people to share their stories through filmmaking. Our work has since expanded to help build a more inclusive media industry and provide emerging talent with the mentorship, skills, and professional networks needed to succeed. Our mission is to educate, train, and mentor emerging talent from all backgrounds to succeed in the media industry. Through the power of storytelling and workforce development, we remove barriers to entry, unlock creative potential, and equip young people and emerging professionals with the tools to thrive in a rapidly evolving media industry.

Our workforce development program, MediaMKRS, was launched by Reel Works in 2019 to address the crisis of inclusion in the media industry with a goal to diversify the media landscape and create equitable solutions. MediaMKRS educates and empowers individuals from diverse backgrounds to succeed in the media industry through comprehensive training, hands-on work experiences, networking opportunities, and unparalleled access to industry professionals needed for a thriving career. To learn more visit reelworks.org and mediamkrs.org.

The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and provide opportunities for New Yorkers and communities to flourish. Train & Earn, one of DYCD’s federally-funded Workforce Innovation and Opportunity Act (WIOA) programs for out-of-school, out-of-work (OSOW) youth in New York City, aims to fund integrated and holistic program models that will strengthen New York City’s (City) workforce development system and help young people gain the support, educational credentials and skills.

THE POSITION

Under the supervision of the Program Senior Manager, the Social Work Program Supervisor will support the Reel Works mission and the Train & Earn program by playing a vital role in supporting the mental health and well-being of our participants. This position provides clinical guidance and supervision to the wellness team while facilitating small group sessions and providing individual support to help individuals develop self-management skills and access needed resources. We are looking for a licensed mental health professional with experience in staff supervision, group facilitation, and trauma-informed practices who is passionate about mental health counseling to help individuals improve their mental health and well-being while achieving their personal and career goals.

WHAT YOU’LL DO

Group Facilitation & Individual Support (40%)

• Design and conduct engaging and evidence-based small group sessions focused on mental health topics, well-being promotion, and self-management strategies
• Facilitate open and supportive group discussions, fostering a safe and respectful environment for participants to share their experiences
• Adapt session content to meet the specific needs and interests of the group
• Provide individual support and counseling participants, including those with disabilities, as needed
• Develop and oversee individualized service plans addressing mental health concerns, barriers to participation, youth development, and career goals
• Conduct participant screenings and assessments to identify eligibility barriers, supportive service needs, strengths, and areas for growth
• Utilize evidence-based practices, including trauma-informed care, to provide effective interventions
• Stay up-to-date on current mental health research and best practices
• Maintain accurate and confidential client records
• Ensure compliance with all organization and agency policies and procedures

Collaboration and Program Development (35%)

• Collaborate with the program team to ensure a cohesive and effective approach to mental health services
• Collaborate with Outreach & Retention to organize intake schedule and support program enrollment
• Collaborate with Case Managers to manage case management assessments and supportive services for all program participants
• Oversee implementation of the Mental Health Crisis Navigation Plan, including crisis response protocols, referrals, and an updated network of mental health service providers
• Co-lead case conferences to address service delivery to participants across all program areas
• Facilitate team refresher trainings about best practices when working with participants of various disabilities as needed
• Manage Access-VR referrals and documentation to ensure eligible participants with disabilities can access employment support services
• Participate in program development and evaluation activities to improve service delivery
• Collaborate with program staff to develop equitable solutions that identify and implement appropriate participant accommodations across recruitment, occupational training, job development, and retention services
  

Staff Supervision and Development (25%)

• Supervise, coach, and support case managers and social work interns, providing regular guidance, feedback, and professional development
• Establish performance expectations, conduct regular check-ins, and complete staff performance assessments and evaluations
• Coach wellness team on the delivery of case management and mental and emotional well-being support services offered to participants through the program
• Assign and monitor caseloads, ensuring an equitable distribution of work and timely delivery of participant services
• Provide guidance on complex participant cases, including escalations, crisis situations, and appropriate referrals
• Monitor the accuracy, timeliness, and completeness of case management documentation and progress notes to ensure quality and compliance with program requirements
  

QUALIFICATIONS

THE SKILLS & EXPERIENCE YOU HAVE

• Current New York State licensure as a Licensed Clinical Social Worker (LCSW), Licensed Master Social Worker (LMSW), or Licensed Mental Health Counselor (LMHC)
• At least four (4) years of relevant experience in mental health counseling or supportive services, including experience supervising or providing guidance to staff or interns
• Strong understanding of evidence-based practices in mental health for group therapy and individual counseling, including trauma-informed care
• Strong facilitation skills with the ability to create an engaging, interactive, and inclusive group environment, especially during group sessions
• Experience working with young adults, particularly out-of-school, out-of-work youth, and supporting participants facing barriers to education, employment, and well-being
• Proficient in Google Workspace [Drive, Calendar, Sheets, Docs, Hangouts and Mail] and experience with tools such as Zoom and Salesforce
• Experience and passion for inclusion and working effectively with a diverse group of people

THE QUALITIES & ALIGNMENT YOU HAVE

• Eligible to work in the U.S.
• Bilingualism (English and Spanish) is a plus
• Seminar in Field Instruction (SIFI) certification or willingness to obtain certification preferred
• Alignment with Reel Works’ mission and core values [Growth, Accountability, Community, Self-expression, Equity, and Impact]
• Effective communication, interpersonal skills, and active listening skills, with the ability to build rapport with participants from diverse backgrounds
• Effective organizational, leadership, and time management skills with the ability to multitask, prioritize workload, and delegate effectively
• Personable, approachable, and demonstrates comfort in a people-focused role and experience in a team-based work environment
• Strong judgment & decision-making ability for analyzing problems and developing effective, viable solutions that drive the effectiveness of the team and the organization as a whole
• High degree of integrity, reliability and trustworthiness and can maintain a high level of professionalism

Reel Works and DYCD are equal opportunity employers committed to creating and developing an inclusive staff team. BIPOC, people with intersecting identities - LGBTQIA+, women and non-binary people, people living with disabilities and others with lived experience being part of marginalized communities are strongly encouraged to apply. Auxiliary aids and services are available upon request for individuals with disabilities.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, the application for all positions at Reel Works includes the option to respond to questions regarding gender, ethnicity, disability, and veteran status (learn more here). This information will not be used as selection criteria in connection with any employment decisions, and will be used solely as permitted by state and federal law. Self-reporting of personal identifiers is voluntary. While we appreciate your cooperation as we aim to ensure we attract a diverse candidate pool, we respect your right to decide whether to share your personally identifiable information. If you'd rather not share this information, feel free to select "Decline to Answer".

Reel Works is committed to protecting and respecting your privacy. For information about when and why we collect personal information on candidates, and how we keep it secure see our privacy policy.

Reel Works is an equal opportunity employer committed to creating and developing an inclusive staff team. BIPOC, people with intersecting identities - LGBTQIA+, women and non-binary people, people living with disabilities and others with lived experience being part of marginalized communities are strongly encouraged to apply.