Software Development Engineer 2

Software Development Engineer 2

About the Role

The AI Delivery Hub accelerates the adoption of Artificial Intelligence (AI) across Amadeus by developing reusable AI capabilities, shared services, and scalable engineering frameworks that empower business teams to deliver solutions efficiently.

As an AI Software Engineer, you will design, develop, and operationalize AI-powered components that can be reused across multiple products and domains. You will work with Generative AI, AI Agents, Retrieval-Augmented Generation (RAG) architectures, and modern cloud technologies to transform innovative ideas into scalable, real-world solutions.

This role is ideal for a skilled software engineer who is motivated to contribute to the evolution of AI-based software development across Amadeus.

In this role, you’ll:

• Design and build reusable AI services, APIs, and platform components.
• Create AI-powered applications using Large Language Models (LLMs) and AI Agent frameworks.
• Develop secure, maintainable, and scalable cloud-native solutions.
• Integrate AI capabilities into enterprise products and shared platforms.
• Collaborate closely with Product Managers, Architects, and Data Engineers to deliver value.
• Apply modern engineering practices—CI/CD, automated testing, observability, and secure development.
• Use AI-assisted tools to improve code quality and productivity.
• Contribute to reusable assets that make AI deployment easier across Amadeus.

Your Profile

Technical Expertise

• Solid software engineering foundation with experience building scalable applications.
• Proficiency in Python or Java.
• Hands-on experience developing APIs, microservices, or cloud-native solutions.
• Familiarity with Generative AI, Large Language Models (LLMs), and RAG architectures.
• Knowledge or interest in AI Agents, prompt design, and knowledge retrieval methods.
• Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP).
• Understanding of CI/CD, containerization (Docker), and orchestration (Kubernetes).
• Familiarity with frameworks such as LangChain or LangGraph is a plus.

Personal Attributes

• Analytical thinker with a collaborative mindset.
• Curious and continuously learning, especially about emerging technologies.
• Comfortable working in a dynamic and evolving environment.
• Communicates effectively and values inclusivity and teamwork.

Nice to Have

• Experience contributing to AI Platform Engineering, MLOps, or LLMOps environments.
• Understanding of explainable AI, observability, or Human-in-the-Loop designs.
• Experience with vector databases or AI knowledge platforms.
• Familiarity with automation and platform engineering practices.

Success in this role means:

• Delivering reusable AI capabilities that enable faster adoption across teams.
• Building robust, scalable, production-ready AI solutions.
• Driving progress through well-engineered, collaborative execution.
• Promoting a culture of innovation, learning, and shared excellence.

Organization: AI Delivery Hub
Location: Bengaluru
Typical Experience: Approximately 4–6 years of relevant experience, including 2+ years in software engineering with exposure to AI technologies.

Why Join Us?

Join one of Amadeus’ most strategic AI initiatives and help develop reusable AI capabilities across multiple business lines—covering explainability, observability, Human-in-the-Loop systems, and Responsible AI.

What we can offer you

🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
🌟 A hybrid working model - We want our employees to do their best work, however the hybrid model works best for them.
🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. 

Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Be aware of recruitment scams

Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.

About Us

We are Amadeus and we make travel work better for everyone, everywhere. As part of our global team of 20,000+ passionate team members across 100+ locations, you’ll join a community united by a love for travel and technology. We’re not just shaping the future of travel; we’re using it as a force for good, enriching lives and supporting our planet. Here, you’ll be free to innovate and grow with driven colleagues.

Join us on a journey where you will help us bring the world closer!