Software Development Manager

Job Location: Open to US Remote Candidates

JobSummary:

The Manager, Software Development leads the engineering team responsible for development of Nationwide Marketing Group's digital advertising platform, and shares engineering delivery leadership for OneShop, NMG's flagship e-commerce platform. The role also leads NMG's software quality assurance team and practices. This role is accountable for translating business objectives into scalable technical execution, ensuring engineering teams deliver secure, reliable, and high-performing software that supports enterprise growth and member success.

Operating within a fast-paced product engineering environment, the Manager, Software Development partners closely with Product Management, Performance Marketing and Digital Advertising Advisors, DevOps, QA, and Architecture to align technical delivery with business priorities. The role establishes operational discipline across Agile execution, software delivery practices, and engineering standards while enabling teams to deliver with predictability and quality.

This position serves as both a people leader and delivery owner, building high-performing engineering teams, strengthening execution systems, and ensuring scalable platform capabilities that support long-term growth of the OneShop ecosystem, including digital advertising and quality engineering.

Job Responsibilities:

• Leads and develops the digital advertising engineering team and full-stack engineers supporting OneShop delivery, establishing clear performance expectations, accountability structures, and career development pathways.
• Owns production support, roadmap delivery and technical direction for the digital advertising platform, a Java-based application on AWS (Elasticsearch, Redis/ElastiCache, S3) that publishes vendor-promotion and always-on campaigns to Google Ads and Meta.
• Plans and leads recurring third-party platform upgrades, including Google Ads API, Meta Marketing and Graph API, Google Analytics 4 and Google Tag Manager changes, and keeps platform frameworks and security libraries current.
• Partners with Performance Marketing, Digital Advertising Advisors and Product to prioritize advertising capabilities such as campaign publishing, conversion tracking, reporting and new advertising channels.
• Shares delivery responsibility for OneShop initiatives with OneShop engineering leadership, including integrations between OneShop retailer sites and digital advertising such as product feeds, landing pages and Google Shopping.
• Translates business and product requirements into executable technical delivery plans in partnership with Product, Architecture, DevOps, and QA.
• Drives predictable delivery through effective sprint planning, backlog management, dependency coordination, and Agile execution discipline.
• Establishes and reinforces engineering standards across CI/CD, code quality, testing, observability, and release management practices.
• Leads software quality assurance people and processes, including test strategy, automated end-to-end and regression testing (e.g., Playwright), visual regression, accessibility (WCAG/ADA) and performance testing, and release quality gates.
• Leads platform reliability, scalability, performance, and security improvements to support enterprise-grade e-commerce operations.
• Builds and maintains operational rhythms that improve transparency, execution consistency, and cross-team alignment.
• Reduces single points of failure through documentation, cross-training and production-support coverage plans, so critical platform knowledge is shared across the team.
• Manages work across distributed teams, including offshore and contractor partners, across multiple time zones.
• Removes delivery blockers, clarifies priorities, and balances engineering capacity across competing initiatives.
• Develops engineering talent through coaching, performance management, feedback cycles, and structured development planning.
• Partners with technical leadership to guide architectural decisions and ensure alignment with long-term platform strategy.
• Drives continuous improvement across the software development lifecycle, identifying opportunities to enhance efficiency, quality, and scalability.
• Facilitates cross-functional collaboration to ensure alignment between engineering execution and business outcomes.
• Maintains awareness of emerging technologies and engineering practices, integrating relevant innovations into delivery practices where appropriate.
• Champions responsible use of AI-assisted development tools (e.g., Claude, GitHub Copilot) to accelerate delivery, testing and modernization.

Job Competencies:

• Engineering Delivery Leadership: Ensures consistent, high-quality software delivery through structured Agile execution, planning discipline, and accountability frameworks.
• Organizational Systems Thinking: Aligns engineering workflows, platform architecture, and delivery processes into scalable systems that support long-term product growth.
• Talent Development & Engineering Leadership: Builds and develops engineering teams through coaching, performance management, and structured career development practices.
• Distributed Team Leadership: Leads effectively across in-house, offshore and contractor teams, time zones and vendor partners.
• Operational Excellence: Establishes disciplined execution standards across SDLC processes including CI/CD, testing, observability, and release management.
• Quality Engineering Leadership: Builds a quality culture and test automation practices that catch defects before release and keep regression coverage aligned with business-critical flows.
• Stakeholder Consultation & Collaboration: Partners effectively with Product, DevOps, QA, and Architecture to translate business goals into technical execution plans.
• Digital Advertising Domain Knowledge: Understands digital advertising concepts (campaigns, budgets, bidding, conversion tracking, attribution) and how they connect to retailer e-commerce sites.
• Problem Solving & Decision Making: Resolves technical and delivery challenges by balancing trade-offs across speed, quality, risk, and scalability.
• Process Governance & Standardization: Implements consistent engineering practices that improve predictability, quality, and cross-team alignment.
• Strategic Technical Leadership: Applies strong technical understanding to guide engineering decisions and align platform evolution with business strategy.
• Planning & Priority Management: Manages competing priorities across teams while maintaining focus on delivery commitments and organizational objectives.
• Continuous Improvement Leadership: Drives enhancements in engineering processes, team performance, and platform capabilities through iterative refinement.

Basic Qualifications:

• Five (5) years of software engineering experience in modern web or distributed systems environments.
• Two (2) years of experience managing or leading software engineering teams in a product-driven organization, including through complex, high-priority delivery initiatives.
• Experience working with Agile delivery models, including sprint planning, backlog management, and iterative delivery practices.
• Hands-on technical experience delivering scalable web applications with Java and/or Node.js, a modern JavaScript framework (Vue or React), and cloud platforms (AWS and GCP).
• Experience with CI/CD pipelines and modern DevOps practices (e.g., GitHub Actions, ArgoCD, or equivalent), including establishing or leading automated testing and quality assurance practices (e.g., Playwright or equivalent).
• Experience with system reliability, performance optimization, and production support practices.
• Experience building and maintaining integrations with third-party APIs, including managing versioned API upgrades.

Preferred Qualifications:

• Experience building or scaling e-commerce platforms or high-traffic consumer-facing systems.
• Experience with digital advertising or marketing-technology platforms, including the Google Ads API, Meta Marketing API, Google Analytics 4 and Google Tag Manager.
• Experience with GraphQL (e.g., Hasura) or similar API orchestration frameworks.
• Experience with distributed, high-availability systems, including container orchestration (e.g., Kubernetes, GKE), serverless or edge computing, and running Elasticsearch and Redis in production.
• Familiarity with security, accessibility and performance standards, including PCI compliance, secure coding, WCAG/ADA and performance testing.
• Contributions to open-source software or engineering communities.
• Experience using AI-assisted development tools to improve engineering and testing productivity.

Work Environment:

Must be able to read, write, and communicate both verbally and in written form to express and exchange ideas. While performing the responsibilities of this job, the employee must be able to access all components of the workstation and other office equipment. Frequent typing, writing, bending, and twisting. Must be able to lift up to 10 pounds.

General office environment with moderate noise. This position is mostly sedentary, involves sitting most of the time, but may involve walking or standing for brief periods of time. A busy environment with many unscheduled interruptions. Frequent computer use at workstation for extended periods of time. Public contact position requiring appropriate business apparel.

About NMG:

Nationwide Marketing Group works on behalf of thousands of independent appliance, furniture, bedding, electronics, specialty electronics, custom installation, and rent-to-own dealers, helping them grow their businesses and thrive on their own terms. With more than 5,000 members operating some 14,000 storefronts, Nationwide Marketing Group is the largest buying, marketing, and business support organization of its kind, representing billions in combined annual sales across the membership.

For more than 50 years, we have remained committed to the independent channel, empowering members with the scale, sophistication, and efficiencies they need to compete while delivering the business intelligence, tools, and resources required to win in a changing marketplace. To learn more, visit nationwidegroup.org or our Nationwide Marketing Group LinkedIn page.

Why You Want to Work Here:

At Nationwide Marketing Group, we believe our strength comes from the diversity of our people and the communities we serve. We’re committed to building teams where every individual feels valued, included, and supported to do their best work. Different voices and perspectives do more than broaden our thinking. They help us serve our members better.

But culture at NMG goes beyond our commitment to diversity and inclusion. We’re a community built on collaboration, respect, and a shared drive to help independent businesses thrive. You’ll join a team that celebrates wins together, tackles challenges head-on, and invests in both professional and personal growth.

NMG is proud to be an equal opportunity employer. We do not discriminate based on race, color, sex, age, national origin, religion, sexual orientation, gender identity or expression, veteran status, disability, or any other protected characteristic. If you need reasonable accommodations during the hiring process, let us know and we’ll make sure you have the support you need.

What We’ll Do For You:

• Competitive base pay and performance bonus, dependent on role
• Medical, dental, and vision benefits with low-cost coverage options
• Employer paid basic life and AD&D
• Employer paid short-term and long-term disability
• MetLife supplemental insurance options
• Matching 401(k) with 100 percent vesting
• Open PTO policy, paid holidays, and ten weeks of paid parental leave
• Business casual work environment