Software Engineer - Agentic Flows

Job Title: Software Engineer - Agentic Flows
Location: Kochi or Bangalore, India (Hybrid)
Permanent - Full Time

About Us

Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa.
Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience.
Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specializing in technology.

Position Overview

We are seeking a Software Engineer to build agentic front ends and supporting engineering systems for our products. Most of our products currently offer UI based interaction to our customers. Given the complexity involved in the flows, traditional UI based interaction needs training for users before they can develop desired proficiency in the product. We want to build NLP based interactive UIs where AI agents make flows not only easier to learn but also provide suggestive inputs to aid design process. This role will attempt at revolutionizing UI/UX for our customers by offering them a guided flow and thereby eliminating learning curve needed for understanding complex design process.

Key Responsibilities

• Design and implement agentic workflows in the frontend (multi-step AI-driven user journeys)
• Oversee development of UI components that interact with LLMs, APIs and agent orchestration layer
• Handle state management to ensure proper context is available LLMs to provide decision support
• Translate complex backend agent logic to clear, user-friendly interfaces
• Implement real-time interactions (chat interfaces, copilots (AI based kitchen designing), suggestions, searches etc.)
• Ensure performance, scalability, and responsiveness of AI-powered UI flows
• Contribute to design systems that support AI-native UX patterns
• Write clean, maintainable, production-ready code with strong software design principles, automated testing, and code reviews

Tool Evaluation & Strategy

• Define standards and guidelines for appropriate software tools and frameworks used for building agentic flows
• Stay current with emerging web tools, libraries, and protocols relevant for building real-time agentic interactions
• Work with engineering/product leadership to develop strategy and roadmap
• Monitor tool effectiveness and ROI, providing data-driven recommendations for tool selection and renewal

Required Qualifications

Software Engineering & Core Technical Skills

• 2–3 years of software engineering experience developing scalable, production-grade web applications
• Strong proficiency in modern programming languages (Python, TypeScript/JavaScript)
• Hands-on experience with modern frontend frameworks (React, Next.js, or Vue.js) for building dynamic, stateful UIs
• Experience designing and consuming RESTful APIs, WebSockets, or Server-Sent Events (SSE) for streaming AI responses
• Strong software engineering fundamentals (Data Structures, Algorithms, Object-Oriented/Functional Programming, System Design)
• Understanding of modern state management patterns, frontend architecture, and browser performance optimization
• Familiarity with Git, unit testing frameworks, containerization (Docker), and basic CI/CD pipeline integration

Soft Skills

• Experience working in teams building complex web products
• Ability to work in ambiguous, fast-evolving tech spaces
• Clear communication with cross-functional teams

Working for Us

At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills - and we thrive when we work together with openness, trust, and respect.

Here, you’ll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You’ll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth.

We celebrate the different ways people contribute and encourage everyone - from every background - to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something better together.

If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in - Come join us.