Software Engineer, Core Services

ABOUT RETOOL Nearly every company in the world runs on custom software for critical operations like tracking performance metrics, handling customer support workflows, building admin dashboards, and countless other processes you might not have even thought of. But most companies don't have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. At Retool, we’re building the first enterprise AppGen platform: software that transforms natural language into production-ready code, integrates directly with business data, and meets the highest standards of security and governance. AI is redefining what it means to build software—and who gets to build it. The definition of “developer” now includes analysts, operators, and domain experts creating solutions directly. As the pool of builders widens, so does the complexity of what they need to build. The opportunity is enormous, but so is the challenge of enabling this larger community to build production-grade software safely. That means AI that understands real business data, enforces enterprise policies automatically, and empowers teams to create once and reuse everywhere with shared, trusted components. Over 100 million hours of work has been automated by developers and domain experts using our platform, freeing them to focus on creative problem-solving and strategic initiatives that drive real business value. The people closest to knowing what needs to be built can now safely create custom solutions within enterprise guardrails. And that's a mission worth striving for. Let's build the future together! WHY WE'RE LOOKING FOR YOU Retool started as a way to address obstacles with internal tools and has grown into a company that solves internal tooling for thousands of companies (big and small). We’ve done a lot with a little – we have a growing engineering team and a laundry list of features and foundational improvements we want to tackle. To continue our fast-paced growth, we need to build a world-class engineering team. You’ll help us get there by owning end-to-end projects, talking with customers, and ultimately supporting the growth of Retool—the product and the business. WHAT YOU'LL DO The Core Services team owns key backend services powering broad areas of the Retool product, including code execution and the infrastructure behind resource connectors that allow customers to connect Retool to their data. IN THIS ROLE, YOU WILL: Drive the architectural design and redesign of core Retool backend services, ensuring robustness, security, and efficiency. This includes areas such as secure sandboxing, connection pooling, and streaming. Use secure runtime and sandboxing technologies like WASM and seccomp filters Own production services running in Amazon Elastic Kubernetes Service (EKS) THE SKILLSET YOU'LL BRING You have 6+ years of experience in professional software development, ideally some of which you’ve spent in startups You’ve built, maintained, debugged, and scaled backend systems and distributed services You have a keen understanding of security best practices and experience in designing secure systems You can demonstrate an ability to identify and resolve performance bottlenecks in critical services You have experience with cloud-based infrastructure like Azure, AWS, or GCP, along with Kubernetes, Helm, and Terraform You have excellent communication and collaboration skills and are able to work effectively across multiple teams BONUS POINTS You’re familiar with TypeScript and Node You’ve right-sized compute clusters, managed autoscaling groups, etc. You understand OS-level containerization and execution environments You’ve built fault-tolerant message queues, worker pools, or distributed value stores You’ve analyzed and tackled interesting and unusual new workloads For candidates based in the United States, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location. Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. The base pay range for this role is $163,800 – $306,000 per year. Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page! Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.