Software Test Technician

Company Overview Pantheon Data (a Kenific Holding company) is a private, small business based in the Washington, DC, area. Pantheon Data was founded in 2011, initially providing acquisition and supply chain management services to the US Coast Guard. Our service offerings have grown in the past ten years, including infrastructure resiliency, contact center operations, information technology, software engineering, program management, strategic communications, engineering, and cybersecurity. We have also grown our customer base to include commercial clients. The company has used this experience to expand our service offerings to other agencies within the Department of Homeland Security (DHS), the Department of Defense (DoD), and other Federal Civilian Agencies. Position Overview We are seeking an experienced Test Technician to support a mission-critical U.S. Department of Homeland Security (DHS) program involving enterprise real property and facilities management systems. The Test Technician works on high-visibility and mission-critical aspects of the program and performs all functional duties independently. The successful candidate will have 3–10 years of relevant testing, quality assurance, systems, or application support experience. Direct experience with IBM TRIRIGA and/or MREF in a Federal Government environment is a plus, but not required. This position requires an active DHS Fitness Determination or DoD clearance and is fully remote within the United States. Responsibilities Create, maintain, and complete comprehensive test plans and scripts based on approved business, functional, technical, and system requirements. Review functional and technical requirements, user stories, acceptance criteria, and system designs to ensure requirements are clear, complete, testable, and traceable. Identify, document, track, reproduce, and retest software defects, configuration issues, data discrepancies, and system errors through resolution. Perform regression testing following application changes, defect remediation, configuration updates, integrations, patches, upgrades, and releases. Support User Acceptance Testing (UAT) by developing test scenarios, coordinating test execution, documenting results, capturing user feedback, and supporting resolution of identified issues. Validate system interfaces, automated data transfers, integrations, reports, and data exchanges between internal and external or legacy systems. Work closely with business analysts, developers, system administrators, technical architects, product owners, and Federal stakeholders to resolve defects and ensure solutions meet Government requirements. Participate in Agile/Scrum activities, including sprint planning, backlog refinement, daily stand-ups, demonstrations, retrospectives, and release planning, as applicable. Support change control and configuration management processes by ensuring proposed system changes have been appropriately tested and validated prior to deployment. Follow applicable DHS policies, procedures, security requirements, accessibility requirements, documentation standards, and System Engineering Life Cycle (SELC) processes. Perform testing assignments independently, exercising sound judgment in determining appropriate test methods, documenting findings, and escalating significant risks or issues. Required Skills and Experience 3–10 years of relevant professional experience in software testing, application testing, quality assurance, systems testing, systems analysis, application support, or a related technical discipline. Experience developing and executing test plans, test cases, test scripts, and test scenarios. Experience performing functional, regression, integration, system, and/or User Acceptance Testing. Demonstrated ability to analyze functional and technical requirements and translate requirements into testable conditions and expected results. Experience identifying, documenting, tracking, and validating resolution of application defects. Experience testing enterprise applications in a U.S. Federal Government environment. Ability to work on high-visibility or mission-critical aspects of a program and perform functional duties independently with minimal supervision. Strong analytical and troubleshooting skills with the ability to isolate system, application, configuration, integration, and data-related issues. Strong attention to detail and ability to produce complete, accurate, and auditable testing documentation. Strong written and verbal communication skills and the ability to communicate technical issues effectively to both technical and non-technical stakeholders. Ability to work effectively remotely in cross-functional teams. Ability to meet deadlines and produce quality work. Proficient in Microsoft Suite software including Outlook, Word, Excel, SharePoint, and PowerPoint. Education High School Diploma Clearance Requirements DHS ICE Fitness Determination Work Location: United States - Remote Our company prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely. If the position is remote or hybrid, you may periodically work from a Pantheon Data office location or client site. If this position is assigned to a Pantheon Data office location or client site, you'll work with colleagues and clients in person, as needed for specific client requirements. Compensation The salary range for this position is $100,000 - $140,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Benefits Overview We are always looking for good people! Pantheon Data is committed to providing its employees with competitive salaries and benefits in order to increase employee satisfaction and productivity. In addition to our benefits, we also offer SmartBenefits through the Washington Metro Area Transportation Authority, where you specify an amount of your pre-tax wages be paid directly to your SmarTrip account. In some cases, tuition assistance may be available for continuing education expenses and certifications related to their position. Additional details may be found at https://pantheon-data.com/careers/ Pantheon Data Important Information All qualified applicants will be considered for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law. As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Talent Team at Recruiting@pantheon-data.com or by phone (571) 363-4020. This company uses E-Verify to confirm each employee's work authorization. For more information, click here E-Verify Participation Poster