Solution Architect - Technology

• Design the architecture behind the digital services Australians rely on for trusted health advice and care
• Be part of a purpose-driven team helping all Australians get the care they need
• Enjoy hybrid working from our Haymarket office, a short walk from Central station

About us

At Healthdirect Australia, we help Australians access trusted health information, advice and care through our national virtual health services.
About the opportunity

Every day, Australians turn to us for trusted health advice and care. Behind those services is a lot of careful thinking, and that's where you come in.
As our Solution Architect, you will help shape the websites, apps and virtual care channels people use to find the care they need, along with the integrations that connect them to partners and the wider Australian health ecosystem. Working across multiple projects, you will turn product and service strategy into architecture that is interoperable, standards-based and built to last.
This is a hands-on role with real influence. You will partner with product, engineering and vendor teams to make confident technology choices that keep our services secure, accessible and reliable at scale, while sharing your expertise to lift the work around you.

Key Responsibilities

In this role, you will:

• Design well-architected solutions for our consumer-facing digital channels, from content and search to mobile apps, that perform reliably at scale and meet WCAG 2 AA accessibility standards
• Define and apply API, event-driven and messaging integration patterns, using health standards such as HL7 FHIR and HL7 v2 to connect with partners and the national health ecosystem
• Work hands-on with technology teams and assess vendor solutions for fit, interoperability and compliance, recommending the right technology for the job
• Contribute to privacy, security and clinical safety assessments, making sure design decisions respond to what they find
• Build and maintain reference architectures and design patterns, record key decisions, and coach delivery teams while keeping technical debt visible to guide priorities

About You

• A clear, confident communicator, in conversation and on the page, who writes strong design documentation and presents ideas well to clients, partners and technical forums
• Approachable and collaborative, with the people skills to build rapport with stakeholders and third parties, and the courage to raise risks early and challenge constructively
• Comfortable guiding vendor-led designs and making sure they fit our target state as we move towards a stronger governance approach
• Energised by variety, able to keep 5–7 initiatives moving at once and switch context while still making visible progress on each
• Curious about technology and keen to stay current, with a genuine passion for sharing knowledge and helping engineers and delivery teams do their best work

What you'll bring to the role

• Demonstrated experience designing API-led and event-driven integration, including microservices, API management, MCP and messaging
• Desirable working knowledge of health standards, particularly HL7 FHIR (including AU Core) , and of initiatives such as AUCDI
• 8+ years' IT experience, including 3+ years in a technical leadership or solution architecture role, across ominchannel technology, integration and cloud, content management and search; a degree in computer science, software engineering or a related field (or equivalent experience) is ideal
• Proven experience architecting consumer-facing digital applications at scale, with a strong understanding of public cloud environments, preferably AWS
• Desirable experience with enterprise CMS/DXP platforms such as Optimizely, Sitecore or Adobe, including headless and composable architectures
• Solid grounding in application persistence and data management, securing applications and infrastructure, and working within mature agile delivery practices

Why join Healthdirect

Your work will contribute to nationally significant virtual health services that support Australians to access trusted health advice and care. You will help shape quality, safety and experience outcomes in a committed, consumer-centred organisation.
We are committed to creating a culture where you can bring your whole self to work.

Our benefits include:
• Flexible work arrangements (2 days per week in office, pro-rated for part time employees);
• 14 weeks company Paid Parental Leave for both parents;
• Multi-dimensional wellbeing program that is run by our people for our people;
• Individual curated learner journeys to support you to expand your capabilities and unlock your talent.

To find out more about Healthdirect and our vision for a healthier Australia, visit about.healthdirect.gov.au.
As an Equal Opportunity Employer, we respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Click Apply to submit your application. Please note, you must have the right to live and work in Australia to apply for this role