Solution Consultant, Senior ( WFM)

A Typical Day in the Life Includes:

• Serve as a trusted advisor throughout the customer buying journey.
• Lead discovery sessions to understand customer objectives, business processes, challenges, and success criteria.
• Design and deliver compelling solution demonstrations tailored to customer requirements.
• Support RFPs, workshops, executive briefings, proof-of-concept activities, and technical validations.
• Translate customer requirements into differentiated business value and solution positioning.
• Act as a subject matter expert across Scheduling, Time and Attendance, Labor Compliance, Workforce Productivity, Labor Optimization, and Workforce Analytics.
• Help customers understand best practices and future-state workforce strategies.
• Support industry-specific use cases across healthcare, public sector, hospitality, retail, manufacturing, and distribution.

Basic Qualifications:

• Experience in Workforce Management, HCM, ERP, Solution Consulting, Professional Services, or a related enterprise software role.
• Experience with workforce scheduling, timekeeping, labor management, or workforce optimization solutions.
• Presentation, written communication, and executive engagement skills.
• Experience translating business requirements into clear solution recommendations.
• Experience managing multiple engagement simultaneously.
• Ability to travel up to 50 percent.

Preferred Qualifications:

• Workforce Management solution experience, preferably with Infor WFM or a comparable enterprise platform.
• Experience in pre-sales, solution consulting, implementation consulting, or solution architecture.
• Experience supporting Healthcare, Public Sector, Hospitality, Retail, Manufacturing, or Distribution organizations.
• Experience with AI-enabled business applications, automation technologies, SaaS, and cloud-based enterprise applications.
• Experience working in a consultative role.
• Value engineering, value realization, or outcome-based selling experience.
• Experience creating proof-of-concepts, customer workshops, and executive presentations.