Solution Engineer (Pre-Sales) – Data Foundation (MuleSoft & Informatica)

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Applications for this position will be accepted on an ongoing basis.

The Experience

Salesforce is looking for several Pre-Sales Solution Engineers to join our dedicated Data Foundation Pre-Sales Solution Engineering team, who are instrumental to Data Foundation's growth. Data Foundation brings together our MuleSoft integration and API platform with our Informatica data management, governance, and MDM capabilities — together, they turn connected, trustworthy data into the foundation AI agents need to act reliably at scale. Solution Engineers in this role help customers build that foundation, whether an engagement starts with MuleSoft, Informatica, or both.

Pre-Sales Solution Engineers provide technical sales partnership to our sales teams and align our solutions to our customers' vision. The Data Foundation Sales team relies on the technical and product expertise of our Solution Engineers throughout the sales cycle. The Solution Engineering team plays an integral part of the success for both our customers and Account Executives. They are technologists and customer advocates that connect the dots between the technical solution and the business outcomes for the customer.

We are hiring for all levels of Pre-Sales Solution Engineers to focus across multiple industries such as Financial Services Consulting, Technology, Retail and Consumer Goods, Healthcare and Life Sciences, Manufacturing, or Automotive.

What You'll Actually Be Doing

• Building trusted relationships with internal and external partners to qualify deals, identify business value, and provide technical guidance in order to set expectations to ensure customer success
• Conducting technical discovery meetings to document, analyze, and clarify business and technical requirements to support a detailed solution proposal, managing customer engagements independently
• Delivering architecture reframe and developing white-boarding skills through shadowing and customer-scenario role playing
• Responding to Request for Information/Proposal documents
• Working hands-on with prospects and customers to deliver standard, customized, and/or strategic solution demonstrations, white boarding, presentations, architecture workshops, and best practices that showcase the functional capabilities, competitive advantages, and business benefits of Data Foundation solutions — from demo and proof of concept to design and implementation
• Supporting demos at marketing and field events
• Collaborating with Product Management, Engineering, and Product Marketing to continuously improve Data Foundation's products and marketing, including surfacing customer feedback on product gaps
• Sharing best practices, content, tips, and tricks within your primary area of responsibility
• Staying ahead of and immersing in ever-evolving technology landscape, maintaining a deep understanding of competitive and complementary technologies and vendors, to position MuleSoft's and Informatica's value in relation to them
• Staying current on relevant certifications
• Actively leveraging AI and staying ahead of agentic concepts, tooling, code development, solution architecture and emerging trends in the AI space
• Partner with the Customer Success Management (CSM) team on nurture activities, including technical advisory and workshops
• Provide ongoing, post-sales technical guidance to the client's technical team to drive adoption/utilization of Data Foundation's solutions and digital transformation success

You're Our Person If...

• You embrace relentless curiosity and a growth mindset, constantly seeking out new technical skills, exploring emerging AI and cloud trends, and iterating quickly based on feedback
• Are passionate about using AI tooling throughout your professional life, from customer solutions to personal and team productivity
• Possess a "Get it Done" mentality with a drive for results while aligning values and vision with the direction of the team
• Have a desire to "Win As A Team" and "Motivate and Champion" through development, ownership, gratitude, authenticity, emotional intelligence, inspiration and having a growth mindset
• Are a "Courageous Communicator," who is comfortable giving and receiving constructive feedback, and having difficult conversations
• You value open communication, customer success, innovation, and a respect for diverse perspectives

Even Better If...

• You have current Salesforce certifications
• You have prior experience as a Solution Engineer/Sales Engineer
• You are skilled in at least one MuleSoft or Informatica related software platform/technology (e.g. API management, app integration, MDM, data governance, and data integration including AI-assisted capabilities such as Informatica CLAIRE)
• You posses basic knowledge of top cloud ecosystems and data-related technologies
• You possess basic knowledge of cloud computing security aspects
• You are currently leveraging AI tools such as Claude, Codex, Gemini or other for personal productivity, code development and analysis
• Your have certifications on at least one cloud ecosystem and one data-related cloud technology at the level defined by the business area of focus
• You have experience in industries such as Financial Services, Consulting, Technology, Retail and Consumer Goods, Healthcare and Life Sciences, Manufacturing, or Automotive

Required Qualifications to Be Successful

• Bachelor's degree in Computer Science required (BS, Master's, or PhD)
• Minimum of 4 years of professional experience
• Demonstrated presentation and composure abilities in front of all levels of technical and non-technical audiences
• Hands-on Java development experience and ability to code and debug against Java APIs is preferred
• Experience with cloud technologies — iPaaS, SaaS applications, cloud infrastructure, etc. — is preferred
• Working knowledge of hybrid deployment of software solutions, data warehousing, database, and BI concepts, plus core data management mechanics: master data match/merge and survivorship, data quality, and lineage
• Experience building and delivering Proofs of Concept (PoCs) and responding to functional and technical elements of RFIs/RFPs independently
• Knowledge of related applications, relational databases, and ERP technologies
• Strong demonstrated oral, written, presentation, collaboration, and interpersonal communication skills
• Fluency with AI-based development and agentic concepts, including supporting technologies (e.g. models, MCP, A2A, token management, etc.) and solutions
• Ability to travel as needed (30-40%) and work flexible hours across multiple time zones
• Experience leading architectural discussions
• Proven experience establishing trust with clients, and the ability to influence key decision makers, influencers, coaches, and partners
• Storytelling ability and experience tailoring communication and engagement with prospects to specific use cases
• A passion for technology and an ability to translate that passion to impact business for our customers

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $70,070 - $244,510 annually

There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $77,070 - $269,080 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

About Us

Our mission is to help organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. Companies like Spotify, McDonald’s, and Unilever rely on MuleSoft to stay agile, deliver faster, and make the most of their IT investment with API-led connectivity. Hiring exceptional people who want to build a great company together is our number one priority, and we’re committed to providing an equal opportunity workplace where everyone is supported and inspired to do their best work.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model.These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” seven years in a row and #1 on the FORTUNE ‘100 Best Companies to Work For®’ List. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.