Specialist, Conferences & Events
- Hiring from
- United States
- Work type
- Hybrid
- Posted
608,319 remote jobs, straight from company career pages
100% free · New jobs every minute
Show job descriptionHide job description
JOB SUMMARY
The Specialist of Conferences & Events is responsible for supporting the Conferences & Events department in the preparation and delivery of ACC‘s in-person and virtual education programs by contributing to the design, planning, and execution of said programs. Specifically, this position is responsible for coordinating all required logistics; partnering with and managing vendors; developing necessary presentation and materials support; and ensuring successful program execution.
The Specialist of Conferences & Events must exhibit an exceptional commitment to accuracy, attention to detail, and possess strong organizational skills. The position will work collaboratively with staff across the organization to plan and execute ACC education programs to advance ACC’s strategic objectives and goals.
ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES
Meetings Management
- Manage the meeting registration process for up to 10 meetings per year, ensuring correct attendee eligibility, categorization (registration type), and payment.
- Plan and implement up to 2 in-person events per year; manage logistics, vendors, and onsite execution.
- Manage event budgets for up to 2 in-person events per year, including expense tracking and financial reconciliation.
- Ensure a high-quality experience for actual and prospective meeting attendees (members and non-members) through the development and delivery of streamlined registration administration processes and procedures.
- Accurately prepare post-meeting reports (attendance, financial, etc.).
- Create attendee feedback surveys for approx. 5 meetings per year; collaborate with the Education Team to devise ways to encourage responses; track responses and assist in the preparation of post-meeting reports to be shared with meeting speakers, staff, and other key stakeholders.
- Expertly use the event management system to support speaker management for approx. 5 meetings per year.
- Coordinate shipments for up to 10 (in-person) meetings per year.
Financial Duties
- Collect and report on weekly registration and sponsorship data for meetings to include attendance, registration revenue, and sponsorship revenue; provide a detailed year to year comparison by week for each meeting.
- Reconcile final registration revenue numbers for approx. 5 meetings per year with the Finance Department to ensure accuracy; support the Finance Department with backup documentation for audits.
- Prepare Board report data for Board materials (3 times per year) and the dashboard (monthly).
Administrative Duties
- Process all attendee payments, collaborating with the Finance Department as required.
- Provide primary phone coverage to the general Education phone line.
- Manage the general Education email account (education@acc.com).
- Maintain, troubleshoot issues, and suggest improvements to the event management system.
- Ensure the event management system and the organization’s CRM system are synced and properly sharing attendee and member information.
- Maintain an inventory of the Conferences & Events Team’s meeting supplies, keeping flawless records to track items sent to offsite storage.
Customer Service
- Provide prompt, friendly, and efficient service and issue resolution to actual and prospective meeting attendees (members and non-members).
- Consult with supervisor on attendee inquiries and issues as needed.
EDUCATION
- An Associate Degree in Business Administration, Event Management or other relevant concentration or relevant certification in the field or area of the position is required.
WORK EXPERIENCE
- This position requires 3-5 years of experience in conference and/or meeting planning, preferably in a membership association or not for profit organization.
COMPETENCIES (KSAs)
- High degree of poise, flexibility, and problem-solving ability in fast-paced, high-pressure onsite environments.
- Precise attention to detail; produces and reviews work with a consistent focus on accuracy, clarity, deadlines, and brand/professional standards.
- Ability to anticipate risks, identify solutions, make sound recommendations, and take ownership of outcomes.
- Strong customer service orientation and commitment to supporting a high-quality attendee, speaker, and stakeholder experience.
- Ability to work independently while collaborating effectively as part of a cross-functional team.
- Comfort learning and using event technology, registration systems, speaker management tools, mobile apps, survey platforms, CRM systems, and Microsoft Office/O365.
- Embraces accountability and pursues continuous improvement.
- Ability to receive and apply feedback, support team goals, and contribute to a collaborative, inclusive, and solutions-oriented culture.
- Consistently acts inclusively and equitably when working with others.
- Strong sense of self-awareness with effective collaborative skills.
LANGUAGES
ACC seeks to hire multi-lingual candidates. Fluency in English and a second language is preferred.
SUPERVISORY RESPONSIBILITIES
None
WHAT ACC PROVIDES YOU
- The flexibility of a hybrid schedule (only two days in the office on either Tuesday, Wednesday, or Thursday) and remaining days you can work from home.
- Competitive base salary and benefits including:
- 23 PTO days, 11 holidays, and a paid one-week end of year break
- 401K match, annual bonus, and an additional annual employer retirement contribution
- Subsidized healthcare plans, you can choose from an HMO, PPO, or HSA plan
- Office conveniently located in downtown Washington, DC with onsite fitness center and easy access to the Metro Center station.
ABOUT THE ASSOCIATION
The Association of Corporate Counsel (ACC) is a global bar association that promotes the professional and business interests of in-house counsel who work for corporations, associations, and other organizations. We support our members by delivering a mix of relevant, timely services including information, education, networking, and advocacy.
We work diligently to anticipate and understand the needs of the in-house bar, help members deliver services to their corporate clients efficiently, promote the value of in-house services, and influence the practice of law as it affects the in-house bar.
With more than 46,000 members employed by over 10,000 organizations in 100 countries, ACC connects its members to each other and to the people and resources necessary for their personal and professional growth.
ACC is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion in the workplace.
