Specialist, Distribution (Bilingual FR/EN) (18-Month Contract)

Work Arrangement: Hybrid (Home Office/Richmond Hill Office)

At Mazda, we love sharing the beautiful machines we craft with the world. But even more, we love building relationships with the people who help make it all possible. We are a team of passionate car fanatics with an incurable love affair with the road. We continually strive to challenge the status quo and make it our mission to put people, quality, and experiences before transactions. If you possess an unwavering commitment to delivering service excellence and a strong desire to shatter industry stereotypes, Mazda Canada is looking for you.

The Specialist, Distribution (Bil.) located in the Richmond Hill office will be on a hybrid work arrangement and reporting to the Manager, Sales & Fleet Operations. The incumbent plays an important role in supporting our Retailer partners, regional teams, and internal MCI departments. Their primary responsibility is to answer vehicle logistics inquiries via our National Distribution ticket system, phone, or email. In addition, they are responsible for supporting several core administrative items such as invoices, and budget control reporting.

Essential Duties include (but are not limited to):

Vehicle Distribution Support

• Provide daily new vehicle distribution support via email, ticket system, and phone to address the needs for our Retailer network, regional teams, and internal Mazda Canada Inc (MCI) departments
• Co-ordinate the transportation of Mazda vehicles with our truck, rail, and port partners
• Support retailer-facing systems refinements, and maintenance as needed
• Support regular operational audits and incentive payables
• Provide ongoing support to Retailers and Regional partners
• Perform vehicle locates, trades, transfers, load planning, and priority vehicle requests
• Provide month-end support for new vehicle inquiries and reporting
• Participate in cross-functional work teams and provide ad-hock department support

Invoices, Payable, and Admin Duties

• Coordinate the collection and payment of invoices for vendors and Retailer partners
• Process wholesale interest floorplan claims
• Input expenses into the Budget Control Report (BCR) and work with finance to ensure logistics costs are accurately reported
• Support cost improvement, upgrade systems, and other projects
• Create ad-hoc reporting as necessary

Window Labels

• Update Window Label content management system to support all new model year vehicle launches
• Manage window label inventory for all 3 ports (Vancouver, Mexico, Alabama)
• Co-ordinate testing and compliance with Mazda North American Operations (MNAO)
• Update all MEANS entry to support all new model year vehicles launches

Qualifications (Experience, Knowledge & Skills Required):

• Post-secondary education in Business Administration, Automotive Management, Supply-Chain Management, Hospitality or equivalent education in a related discipline
• 1-2 years’ relevant work experience is considered an asset
• Bilingual (English/French) verbal and written communication skills is required
• Strong customer service focus is required
• Ability to work collaboratively with all team members with a high degree of genuine care for others
• Ability to multi-task, prioritize and work well under pressure
• Ability to cope with change and ambiguity, shifting gears when necessary
• Excellent organizational and time management skills
• Drive to contribute to the organization's overall success in new and innovative ways that reach beyond job role scope
• Strong knowledge of Microsoft Word, Excel and PowerPoint

This posting is for a temporary vacancy at Mazda Canada.

Hiring Hourly Range for position: $30.00 - $37.00/hr CAD. The hourly rate offered will consider the successful candidate’s experience, skills, and competencies, and will be set in a manner that supports fair and consistent internal equity practices.

Note that AI may be used in the initial stages of the recruitment process.

Mazda Canada Inc. is an Equal Opportunity Employer and upon request by the applicant, accommodations will be provided in all parts of the hiring process.

Mazda Canada Inc. is an Employer Partner of the Canadian Center for Diversity and Inclusion, Diversio, Empowering Auto Conference and Equitek Employment Solutions. Our Charity Partners are Indspire and Pathways to Education.

Mazda Canada Inc. is proud to be a part of Canada's Top 100 Employers! We have also been included in the Top 100 Greater Toronto Area Employers for 11 years consecutively!

Thank you for your interest in this position.