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Specialist Pre Litigated File Handler

DaviesFinance
Hiring from
United Kingdom
Work type
Hybrid
Posted
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The file handler will be responsible for managing a pre litigated caseload of specialist casualty claims up to a reserve value of £200,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation.

Key Responsibilities


· To pro-actively manage a caseload of specialist casualty claims involving Public Liability, Employers Liability, Product Liability & Property Damage claims

· Specialist criteria may include but is not limited to:
- Fatalities and serious injuries

- GDPR, defamation and PR sensitive claims

- Multi Defendant claims

- Policy coverage issues

- Any claims as agreed with the client

· Maintain accurate data on relevant case management system

· Comply with set client SLA’s

· Ensure quality service standards and productivity levels are maintained to a high standard

· Allocate new claims and set strategies

· Carry out supervisory tasks appropriate to level

· Assist with training and mentoring team members

· Undertake appropriate additional tasks provided by the Team Leader

· Attend Client review meetings and assist with client project work where applicable

Skills, Knowledge and Expertise


· Minimum 5 years claims handling and casualty experience

· Experience dealing with quantum up to £100k

· Significant experience dealing with specialist claims with complex liability and quantum issues

· Excellent attention to detail

· Strong communication and negotiation skills

· Effectively prioritises workload

· Experience providing training or mentoring and supervising

Benefits

  • Davies Incentive Plan
  • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
  • Family Cover Private Medical Insurance (Bupa)
  • Simply Health Care Cash Plan
  • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
  • Death in Service
  • Critical Illness Cover
  • PHI/Income Protection (Private health insurance)
  • Pension Contribution based 5% Employee / 3% Employer
  • Employee Resource Groups
  • Employee Volunteering Programme
  • Cycle to Work Scheme*
  • Tech Scheme*
  • Season Ticket Loan*
  • Gym Flex*
  • Access to Online Discount Sites
  • Discounted Gourmet Society Membership
  • Discounted Tickets for Merlin Attractions nationwide
  • Discounts at local retail outlets
* after successfully completing probation

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