Specialist Site Business Systems

Your contribution

The Specialist Site Business Systems oversees the implementation, ongoing management, support and lifecycle of camp management and travel to site systems, Lenel S2 access control systems and Milestone CCTV systems. The role develops the strategy and roadmap for these solutions, consolidation and standardization, coordinates implementations from planning through post go live support, and operates as the principal IT subject matter expert for functional support and sustainment. It aligns technology services with operational, human resources, security and business objectives while promoting reliable, efficient and secure data processing and reporting. The role balances cost, performance and site service expectations; coordinates maintenance, upgrades, troubleshooting and continuous improvement; supports data consolidation into corporate repositories; and works with technology teams and vendors to strengthen integration, security, safety and user experience across the supported application portfolio.

As a part of our team, you will

• Develop and maintain the strategy and roadmap for the consolidation and standardisation of camp and site-travel management solutions, Lenel S2 security access control systems and Milestone CCTV systems.
• Lead programme coordination for system implementations across planning, implementation and post go live support phases.
• Plan and coordinate production support, maintenance, updates, upgrades, troubleshooting and continuous improvement activities.
• Act as the principal IT subject matter expert for functional support and sustainment of the supported systems.
• Execute and continuously improve the support model, balancing cost, performance, delivery and site service level expectations.
• Evaluate, recommend and implement appropriate technologies with Operations, Human Resources, Security and technology stakeholders.
• Coordinate application configuration, testing, validation and quality assurance to maintain functionality, security, accuracy and reliability.
• Partner with technology teams to resolve technical problems and maintain integration with infrastructure, cybersecurity, data services and other core operational systems.
• Consolidate operational technology data into corporate repositories and provide subject matter guidance to data services teams.
  
• Develop lifecycle sustainment plans covering upgrades, updates, changes, improvements and support arrangements.
• Establish and reinforce safety and maintenance practices with site and global specialists and vendors, including enhancements to system safety protections.
• Define competency requirements for OT support personnel and promote improvements in support capability and knowledge.
• Review vendor contracts, lead renewal negotiations, and manage third party SLA s and KPI s to achieve agreed service, cost, risk and performance outcomes.
• Plan, prioritize, execute and govern all work through Newmont’s Service Now platform in accordance with sound IT service management principles and practices.

Prerequisites for your success in this role

• Bachelor’s degree in Science, Engineering, Information Technology, Business Management or a related field.
• Five to ten years of technology or business management experience.
• Experience deploying, calibrating, managing and optimising camp management solutions
• Project management experience, including application of recognised methodologies such as Agile, Scrum or PMP-aligned practices.
• Experience managing multiple projects simultaneously and guiding teams through change.
• Experience with SQL coding and development of reporting solutions in Power BI and/or other business-intelligence platforms.
• Experience architecting and deploying technology systems in accordance with security design best practices.
• Experience leading a global support team is listed in the source, although the role is also classified as an individual contributor; applicability and expected level require validation.
• Strong practical understanding of Lenel S2 systems for security access management, supported by experience either directly providing high-level technical support or working extensively with a third party responsible for Lenel S2 support.
• Experience reviewing technology contracts, negotiating renewals and managing third-party vendor performance against agreed SLAs and KPIs.
• PMP certification is desirable, not stated as mandatory.
• Legal right to work in the designated country or eligibility for an appropriate work visa where required.
• English proficiency is required. Spanish, French or Dutch is identified as an asset.
• Mining experience is preferred

Your work environment

Working closely with site and corporate stakeholders, you'll operate in a collaborative, technology-driven environment focused on operational excellence, safety, and innovation.