Specialist – Solution Expert Laboratory System

Key Responsibilities:

• Managing the configuration, enhancement and lifecycle of the LIMS platform

• Providing 2nd level application support and utilizing 3rd level support

• Problem solving of various technical issues related to different phases of systems lifecycle

• Appropriate technical and user testing and documentation to comply with the industry regulations

• Acting as a subject matter specialist in solution design, implementation and upgrade projects

• Understanding Laboratory systems and processes to match the demand with an optimal solution and/or configuration

Description of unit:

• The Business Solutions OT team is a team of Service Managers, Solution Specialists, IT Specialists and Solution Architect specialized to support and develop the IT systems in laboratories and production.

Essential Skills:

• 5+ years of experience supporting, maintaining and developing LabVantage LIMS in a GxP-regulated environment

• Experience with LabVantage LIMS master data management

• Technical IT knowledge of databases, servers, networks, AD, SSO, DNS, firewalls and API integrations

• Ability to understand business needs and translate them into practical system enhancements or solutions

• Ability to manage solution architecture and perform periodic activities required to maintain the validated state of GxP-regulated applications

• Strong ownership, problem-solving, collaboration and communication skills, with fluent written and spoken English

• Considered as an advantage:

• Experience in other Laboratory systems (e.g. CDS, ELN, LES)

• Experience of managing applications in regulated life sciences / pharmaceutical industry

• Service Management Framework knowledge

This job offers:

Orion Pharma Information Management supports Orion’s success with data, digital services and solutions. As a member of this community, you are able to contribute and effect on how Orion improves well-being of our customers. We have a good working atmosphere based on common values and mutual trust.

Education

Any IT graduate or equivalent. Preferred major would be Information Technology, Computer Science, or other engineering or equivalent technical degree or course with LabVantage experience.

Location

This individual will be based in Mumbai