(SPM) Product Owner
- Hiring from
- United States
- Work type
- Hybrid
- Posted
603,822 remote jobs, straight from company career pages
100% free · New jobs every hour
Show job descriptionHide job description
Job Description
Job Title:
(SPM) Product Owner
Location: Grand rapids, MI- Hybrid must be willing to work onsite M-W
Job Description:
We are
seeking an experienced ServiceNow Strategic
Portfolio Management (SPM) Product Owner with 2-5 years
of expertise in enhancing ServiceNow platforms. This role involves guiding the
buildout of SPM solutions to align with business objectives. The
ideal candidate will act as a bridge between stakeholders and technical teams,
ensuring the successful implementation of innovative solutions.
**Product Ownership:**
- Organize and prioritize the product backlog, refining user stories and acceptance criteria.
- Enhance Demand, Resource, Enterprise Agile Platform (EAP), and Waterfall modules.
- Manage continual improvement around dashboarding and reporting capabilities.
- Oversee end-to-end delivery of SPM features, from ideation to deployment.
- Ensure documentation matches current state of process and system.
- Manage testing plan(s) for SPM for bi-annual upgrades.
- **Stakeholder Collaboration:**
- Work closely with business stakeholders, architects, developers, and Scrum Masters to capture requirements and translate them into actionable deliverables.
- Conduct product demonstrations for stakeholders and gather feedback for continuous improvement.
- **Technical Oversight:**
- Provide subject matter expertise on ServiceNow SPM modules, including configuration, workflows, and customizations.
- Collaborate on technical designs and ensure adherence to ServiceNow best practices.
- Lead testing efforts, including User Acceptance Testing (UAT), to ensure quality deliverables.
Requirements
Qualifications
- Experience:
- Minimum of 2-5 years working on the ServiceNow platform with a focus on
Strategic Portfolio Management (SPM).
- **Certifications (Preferred):**
- Certified ServiceNow Administrator (CSA).
- Certified Implementation Specialist – SPM.
- Agile certifications such as Scrum Master, Product Owner, SAFe
Agilist, or Kanban System Design.
- **Technical Skills:**
- Strong knowledge of ServiceNow SPM modules, including portfolio
management, demand management, and resource management.
- Proficiency in Agile frameworks (Scrum, Kanban) and SDLC methodologies.
- Familiarity with Common Service Data Model (CSDM) and data
analytics/reporting.
The ideal candidate for this role has 2 to 5 years of relevant work experience.
As part of their role on a product team, a
successful Product Owner should fulfill the following duties and
responsibilities:
- Collaborating with prospective users and clients to understand and anticipate
their needs and translate them into product requirements
- Defining the vision for the team’s product
- Creating a product road map based on this vision
- Managing the product backlog and prioritizing them based on
changing requirements
- Overseeing all stages of product creation including design and
development
- Developing user stories
- Monitoring and evaluating product progress at each stage of the
process
- Liaising with the product team and end-users to deliver updates
- Participating in Scrum meetings and product sprints