Spvr SPP Support Coordinators

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and rewarding careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®.

Your Opportunity, Your Team

As Supervisor, Planning & Broadcast Support, you’ll lead a team of four Support Coordinators whose work helps QVC promotions, live shows, and .com activity run accurately and smoothly.

You’ll guide daily operational support for Planning and Broadcasting, serving as a key connection point across Planning, Merchandising, IT, Broadcasting, Accounting, and external vendors.

You’ll coach and develop your team, manage coverage and escalations, and look for ways to improve the processes and systems that support QVC’s multi-platform business.

Where You'll Work

This role is hybrid and will require you to be onsite at Studio Park several days per month. Job seekers must reside in Pennsylvania, Delaware, or New Jersey to be considered. Relocation assistance is not available for this role.

What You'll Do

• Lead, coach, and develop four Support Coordinators; coordinate schedules to maintain appropriate coverage and support consistent work quality.
• Oversee accurate setup and execution of companywide promotions, including Free Shipping & Handling and Flash Easy-pay, along with daily activities affecting live shows and .com promotions.
• Serve as a primary contact for Planning and Broadcasting support requests; coordinate with internal teams and vendors to investigate issues and drive timely resolution.
• Guide the team’s management of planning and merchandising systems and information, including vendor funding forms, royalties, approval limits, hierarchies, and action codes.
• Identify operational or system improvement opportunities, report recurring issues, and partner with Planning and cross-functional teams on solutions and special projects.

What You'll Bring

• Planning, merchandising, or broadcasting experience is preferred; a bachelor’s degree is preferred.
• Experience leading, coaching, or coordinating the work of others.
• Ability to prioritize multiple requests, manage escalations, and adapt schedules or identify workarounds to meet business needs.
• Ability to build effective working relationships across levels and functions, including Planning, Merchandising, Broadcasting, IT, Accounting, and vendors.

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

About Us

Join Our Team!

QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.

QVC Group has team members in the U.S., the U.K., Germany, Japan, Italy, Poland and China. We’re an inspired and diverse team that comes together to combine shopping and entertainment for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!