Sr. Accounts Receivable Specialist

About the Team/Role

A Senior Accounts Receivable Specialist is responsible for verifying and posting routine and complex payments received from customers in an accurate and timely manner. This involves working with a variety of financial institutions and posting systems. They may process adjustments, refunds, or perform account reconciliations.

Must be able to work the following shift: Monday-Friday: 10:00am - 7:00pm ET

How you'll make an impact

• Ensures that payments received from customers are applied accurately and promptly to accounts, based on SLOs.
• Processes and records all payment types, including ACH, wires, and lockbox activity.
• Reconciles payment discrepancies by working closely with Receivables, Customer Service, and other internal stakeholders to ensure that issues with customer postings or misapplied payments are resolved promptly with no customer disruption.
• Responsible for processing adjustments, write-offs, and refunds.
• Performs research on various accounting processes, including reconciling discrepancies in bank accounts against system data.
• Supports the Team Leader with creating, maintaining, and executing processes and procedures that incorporate controls to mitigate financial risk while emphasizing efficiency, timeliness, and accuracy of transactions.
• Monitors shared inboxes to research inquiries and communicate findings to internal teams, ensuring all correspondence meets established turnaround times.
• Proactively identify and embrace opportunities to integrate AI and automation technologies into operational processes. This includes initiatives to drive scale, reduce reliance on manual processes, and mitigate operational risks.

Additional Responsibilities:

• Participates in ad hoc projects to assist the Team Leader and other internal stakeholders.
• Responsible for training other AR Specialists.
• Maintains advanced knowledge of systems and processes across multiple lines of business.
• Partners with Quality Assurance to maintain robust, efficient process documentation.

These statements are intended to describe the general nature and level of work being performed rather than give an exhaustive list of all duties and responsibilities.

Experience you'll bring
Minimum Required Qualifications for Consideration

• Must be able to work the following shift: Monday-Friday: 10:00am - 7:00pm ET
• Bachelor’s degree or a minimum of 3 years of related work experience.
• Robust accounting, analytical, and problem-solving skills.
• Advanced knowledge of PC based application software with an emphasis on Google Sheets.
• Drives process improvements and innovation, demonstrates in-depth knowledge of industry trends, and actively mentors others while pursuing advanced expertise.
• Excellent time management, prioritization, goal setting, planning and work scheduling skills, and demonstrated project management capabilities and the ability to drive work to completion on schedule.
• Advanced attention to detail.
• Must successfully pass a background investigation.

Preferred Qualifications

• Motivated self-starter who possesses effective written and verbal communication skills.
• Enthusiasm for automation, AI, and emerging technologies, with a desire to explore their application in business processes.

About Us

WEX is a global commerce platform that helps businesses solve for operational complexities like employee benefits, managing and mobilizing fleets, and streamlining payments.

With over 6,500 employees, we work with large and small companies in more than 200 countries and territories, and can tailor our services to meet the unique needs of their businesses.

We hire people who share our passion for continuous innovation and client service that is unparalleled in the industry. Offering comprehensive and market competitive benefits, our offerings are designed to support your personal and professional well-being. If you’re looking for a growing career - come be part of WEX today. To learn more about our employee benefits, please click here.

WEX is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status. WEX promotes a drug-free workplace.

Qualified individuals with a disability have the right to request a reasonable accommodation. If you require a reasonable accommodation as a result of your disability at any point in the job application process, please submit your request through our Reasonable Accommodation Request Form.

This form is for accommodation requests only and cannot be used to inquire about the status of applications.