Sr. Business Process Analyst- Remote

A Day in Your Life at MKS:

The Process Center of Excellence (CoE) is driving the implementation of Business Process Management (BPM) practices across all MKS divisions and corporate functions. As a Senior Business Process Analyst (Business Process Architect), you will partner with Business Process Owners (BPOs), IT, and functional leaders to shape the enterprise process architecture, apply standards and governance, and lead the design of end-to-end (E2E) processes that enable scalable operations, measurable performance, automation, and the effective use of enterprise AI.

By connecting processes with roles, systems, business rules, controls, data, and performance measures, you will help create trusted business context that can be leveraged by AI solutions to transform how work is performed, measured, and continuously improved.

This is a remote position that can be performed from anywhere within the United States. Employees also have the option to work in a hybrid capacity from our Andover, Massachusetts office.

You Will Make an Impact By:

• Leading cross-functional process improvement initiatives and evolving the enterprise process architecture, including process landscapes, value streams, and E2E process models using Celonis Process Management and Process Mining, where applicable, in partnership with BPOs and functional leaders.
• Driving continuous improvement of BPM standards, modeling conventions (BPMN 2.0), documentation quality, and governance processes, including intake, prioritization, design reviews, approvals, and change control.
• Facilitating workshops and change management activities to design future-state E2E processes across functions, aligning roles, handoffs, controls, business rules, data, and enabling systems with business strategy and capability models.
• Defining process performance measures (KPIs), establishing baselines and target outcomes, analyzing performance data, identifying root causes using process mining insights, and developing business cases for process improvements, automation, and AI-enabled opportunities.
• Developing and maintaining contextualized business knowledge by connecting process models with roles, policies, controls, systems, business rules, KPIs, and operational objectives to create trusted business context that supports enterprise AI solutions.
• Partnering with business and technology teams to identify opportunities where AI can improve decision-making, productivity, compliance, and process performance, and translating those opportunities into scalable and governed process designs.
• Mentoring junior analysts, coaching process stakeholders, and advancing BPM capabilities across the organization through training, knowledge sharing, and communities of practice.

Skills You Bring:

• Bachelor's degree in Business, Information Systems, Operations Management, Engineering, or a related field.
• 5+ years of experience in business process management with demonstrated ownership of process architecture and end-to-end process design within a complex organization.
• Experience leading cross-functional initiatives from process discovery through implementation, including planning, dependency management, and stakeholder alignment.
• Strong communication and facilitation skills with the ability to influence without direct authority, drive decision-making, and effectively manage ambiguity.
• Advanced experience with BPM repositories, process modeling tools, and BPMN 2.0, including establishing modeling standards, maintaining process architecture artifacts, and ensuring documentation quality.
• Strong analytical and systems-thinking capabilities with the ability to translate business strategy and stakeholder requirements into target-state process designs, business rules, controls, information requirements, and documentation.
• Ability to connect processes, roles, systems, data, controls, and performance measures into a cohesive business context that supports automation, analytics, and AI-enabled operations.
• Proven ability to prioritize and manage multiple process architecture, governance, and improvement initiatives while delivering measurable business outcomes.
• Proficiency in Microsoft PowerPoint, Excel, and Word.
• Strong English language skills (minimum C1 level).

Preferred Skills

• Experience with Celonis Process Management, Signavio, ARIS, or similar process management platforms.
• Experience developing or operating within an enterprise process framework, including process taxonomies, value streams, and governance models.
• Understanding of how process architecture, process mining, business knowledge models, and contextual business data support enterprise AI, intelligent automation, and digital assistant capabilities.
• Experience partnering with enterprise architecture, automation, data, or AI teams to translate business processes and operational knowledge into technology-enabled solutions.
• Experience working in a multinational organization.

Compensation:
The total base pay range for this role is $88,425 to $120,000 USD annually, with positioning within the range based on factors such as experience, skills, and overall qualifications.

Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be “U.S. persons.” “U.S. persons” are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.

MKS Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business.

MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: accommodationsatMKS@mksinst.com .

If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role

Choose MKS Inc., and Push the Boundaries of Possibility

At MKS, it's all about courage, big ideas, and a serious passion for innovation. Winning here is about exploring possibilities, taking action, and solving our customers’ toughest challenges. It's not just a job – it's what you make of it. While you shape your role and make it unique, we invest in you with on-the-job and formal training, as well as educational assistance. Curiosity is key at MKS - ask questions, own your path.

Our success comes from celebrating the unique skills, diverse perspectives, and lived experience of employees from over 100 countries. The goal is to make sure that everyone feels that they belong. Diversity isn't just a nice-to-have; making sure everyone feels included is a big deal for us.

Our group of ~10,000 employees serves semiconductor manufacturing, electronics and packaging, and specialty industrial markets. With over 3,800 patents, our products are enabling advancements in 5G, renewable energy & storage, artificial intelligence, cloud technology, and big data. We're the behind-the-scenes support for some amazing technology.

MKS Inc., enables technologies that transform our world. MKS Inc, Product Overview