Sr Business Process Project Management Specialist

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

The Mobile Surgical Skill Lab (MMSSL) is a national surgical education and training initiative designed to expand access to hands-on learning experiences for surgeons across India. The program delivers practical training on minimally invasive surgery technologies through a fully equipped mobile platform featuring laparoscopic training systems, electrosurgical technologies, surgical stapling solutions, and robotic-assisted surgery simulation capabilities.
This role is part of the Training & Education function and serves as the single point of ownership for national program planning, operational execution, stakeholder engagement, compliance oversight, and performance management of the Mobile Surgical Skill Lab.
The position is based in Gurgaon, India and follows a Flex work arrangement, combining office-based responsibilities with extensive field engagement. Travel of approximately 60-70% across India is required to support program deployment, stakeholder meetings, and training activities.

The Sr Business Process Project Specialist, Mobile Surgical Skill Lab, is responsible for leading the planning, deployment, and performance of a national mobile surgical training platform. The role partners with clinical, commercial, and external stakeholders to deliver surgical education programs, ensure operational excellence, maintain compliance requirements, and expand program reach across hospitals, medical colleges, and training institutions.

Responsibilities may include the following and other duties may be assigned.

• Develop and execute annual and quarterly deployment plans for the Mobile Surgical Skill Lab across India.
• Identify and prioritize hospitals, medical colleges, residency programs, and training centers for program delivery.
• Lead scheduling, routing, logistics coordination, permits, site approvals, and operational readiness of the mobile training platform.
• Manage vendor partners supporting transportation, maintenance, logistics, fabrication, and field operations.
• Partner with key opinion leaders, healthcare professionals, and internal stakeholders to develop and deliver structured surgical training programs.
• Ensure equipment readiness, preventive maintenance, troubleshooting coordination, and adherence to safety standards during training activities.
• Monitor program performance through defined metrics, participant feedback, utilization data, and leadership dashboards.
• Ensure compliance with company policies, applicable regulations, contractual requirements, and documentation standards.

Required Qualifications

• Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)( 4)(iii)(A) and minimum of 4 years of relevant experience, or advanced degree with a minimum of 2 years relevant experience
• Experience in surgical education, clinical training, healthcare program management, or field-based operations.
• Experience managing multi-site programs, training initiatives, or large-scale field operations.
• Experience engaging surgeons, hospital administrators, medical colleges, and healthcare institutions.
• Experience in vendor management, budget tracking, and operational reporting.
• Ability to travel 60-70% across India, including occasional weekend program support.

Preferred Qualifications

• MBA in Healthcare Management or Business Administration.
• Experience supporting minimally invasive surgery, electrosurgical, surgical stapling, or robotic-assisted surgery platforms.
• Experience managing mobile training units, field activation programs, or healthcare outreach initiatives.
• Knowledge of medical device regulations, healthcare compliance requirements, and clinical education practices in India.
• Experience developing dashboards and program performance metrics.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

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This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

Who We Are

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

What We Do

We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will…

• Build a better future, amplifying your impact on the causes that matter to you and the world

• Grow a career reflective of your passion and abilities

• Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

How We Are Different

These commitments set our team apart from the rest:

Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

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