Sr Business Process Project Management Specialist

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A Day in the Life

The Mobile Surgical Skill Lab (MMSSL) is a national surgical education and training initiative designed to expand access to hands-on learning experiences for surgeons across India. The program delivers practical training on minimally invasive surgery technologies through a fully equipped mobile platform featuring laparoscopic training systems, electrosurgical technologies, surgical stapling solutions, and robotic-assisted surgery simulation capabilities.
This role is part of the Training & Education function and serves as the single point of ownership for national program planning, operational execution, stakeholder engagement, compliance oversight, and performance management of the Mobile Surgical Skill Lab.
The position is based in Gurgaon, India and follows a Flex work arrangement, combining office-based responsibilities with extensive field engagement. Travel of approximately 60-70% across India is required to support program deployment, stakeholder meetings, and training activities.

The Sr Business Process Project Specialist, Mobile Surgical Skill Lab, is responsible for leading the planning, deployment, and performance of a national mobile surgical training platform. The role partners with clinical, commercial, and external stakeholders to deliver surgical education programs, ensure operational excellence, maintain compliance requirements, and expand program reach across hospitals, medical colleges, and training institutions.

Responsibilities may include the following and other duties may be assigned.

• Develop and execute annual and quarterly deployment plans for the Mobile Surgical Skill Lab across India.
• Identify and prioritize hospitals, medical colleges, residency programs, and training centers for program delivery.
• Lead scheduling, routing, logistics coordination, permits, site approvals, and operational readiness of the mobile training platform.
• Manage vendor partners supporting transportation, maintenance, logistics, fabrication, and field operations.
• Partner with key opinion leaders, healthcare professionals, and internal stakeholders to develop and deliver structured surgical training programs.
• Ensure equipment readiness, preventive maintenance, troubleshooting coordination, and adherence to safety standards during training activities.
• Monitor program performance through defined metrics, participant feedback, utilization data, and leadership dashboards.
• Ensure compliance with company policies, applicable regulations, contractual requirements, and documentation standards.

Required Qualifications

• Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)( 4)(iii)(A) and minimum of 4 years of relevant experience, or advanced degree with a minimum of 2 years relevant experience
• Experience in surgical education, clinical training, healthcare program management, or field-based operations.
• Experience managing multi-site programs, training initiatives, or large-scale field operations.
• Experience engaging surgeons, hospital administrators, medical colleges, and healthcare institutions.
• Experience in vendor management, budget tracking, and operational reporting.
• Ability to travel 60-70% across India, including occasional weekend program support.

Preferred Qualifications

• MBA in Healthcare Management or Business Administration.
• Experience supporting minimally invasive surgery, electrosurgical, surgical stapling, or robotic-assisted surgery platforms.
• Experience managing mobile training units, field activation programs, or healthcare outreach initiatives.
• Knowledge of medical device regulations, healthcare compliance requirements, and clinical education practices in India.
• Experience developing dashboards and program performance metrics.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

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This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

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