Sr Culture & Engagement Specialist I

About us

Jeppesen Foreflight is one of the largest software development companies in Europe. We develop and implement advanced Crew and Operations Management solutions used by several of the world’s leading airlines. From smarter crew scheduling to better aircraft utilization, our software systems make a real impact on global travel.

Role Summary

The Culture & Engagement Specialist is the primary execution partner on all things JFF culture. This person will focus on gathering and tracking site level Culture and Social Responsibility activities, along with global corporate activities. They will assist with the development and facilitation of the Employee Engagement Survey and follow-up analysis. Development and running of a Culture Carrier Committee for the purpose of commonality and individual site location expressions. They will also play a role in the corporate CSR committee along with engaging site level teams on decisions on CSR, not to take over, but to have understanding and execute tracking.

Key Responsibilities

Culture & Communications Support

• Lead all efforts in the Culture Log project. This project is designed to capture site/local level Culture and Engagement activities and best practices. Run quarterly meetings with Culture Leaders from each site to keep an updated Culture log for tracking and sharing.

• Identify KPIs within this program that are measurable and reportable in a Culture and Engagement dashboard.

• Track budgets connected Culture and Engagement spend, not to gauge or control, but to provide visibility into what is spent. This allows for tracking of ROI on the identified KPIs.

• Act as a member of a Culture and Social Responsibility core team for the review of social responsibility requests that come in at the corporate level. Capture and log site level activities, both volunteer and monetary donations. Develop an annual report on CSR activities.

• Monitor our communications platforms (Slack and Confluence) for culture conversations and engage as needed, or elevate if anything concerning is discovered.

• Assist as needed with planning and coordination of internal meetings, like the L3 Workshop, RKO, and others as identified.

Culture Carrier Program

• Assist with the establishment of a JFF Culture Carrier Program.

• Operates as the Recognition Champion (platform admin) for our Rewards & Recognition platform (Tailwinds). Tracking engagement, budget spend, distribution of recognition, and manager engagement. Including the monitoring of the Tailwinds Slack channel.

• Manage, coordinate, and execute Tailwinds communications drumbeat, designed to turn recognition into a habit. Identify internal integrated campaigns to drive participation and engagement with Tailwinds.

• Coordinate recognition moments to be shared via Confluence, All Company Call Culture Corner spotlights, short recognition posts on Slack, and examples used in manager onboarding materials.

Engagement Surveys

• Partner the development, execution, and analysis of the annual Employee Engagement Survey in UKG Voice. Track participation, analyze results, and identify trends across survey cycles.

• Develop a Pulse Survey strategy along with goals and objectives for the program. Manage and execute each survey and the analysis of its results. These can run through UKG Voice or Polly (Slack).

Listening Sessions

• Partner with Learning & Development on scheduling and executing listening sessions for the purpose of discovery and understanding of how the organization is living our Core Beliefs and other characteristics outlined in How we Run, along with tracking sentiment and culture.

• Synthesize and report on themes across these sessions.

Qualifications

• Experience in internal communications, HR, organizational development, or people analytics.

• Comfortable working with both quantitative survey data and qualitative interview data — and translating between the two.

• High discretion; trusted to handle confidential and sensitive employee feedback.

• Strong written and verbal communication; able to synthesize messy input into a clear point of view.

• Experience or comfort working across globally distributed teams and time zones.

• Able to run multiple concurrent work streams with autonomy.

Why You Should Join:

At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees and empower them to make a direct impact on our products and services messaging. We strive to provide employees and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing.