Sr Director, Technology Platforms & Infrastructure

ABOUT US

Morgan Street Holdings is a privately owned enterprise with a diverse portfolio of operating companies, including HAVI Supply Chain, tms, Stanley and Continental. Our operating companies offer best-in-class sourcing and supply chain capabilities, brand-defining and marketing and promotion services, innovative consumer products, and dining and refreshment food solutions.

Morgan Street Holdings employs over 10,000 people and serves 300+ customers across the globe.

WHY WORK HERE?

At Morgan Street Holdings, we are proud to make moments that matter every day for our people and our customers. We do this through living our Morgan Street Holdings’ values:

• Do What’s Right
• Respect and Value All
• Think Big Together
• Elevate our Customers and People

Our commitment goes beyond the written word; we bring these values to life every day, lighting our path and shaping our decisions and actions with unwavering purpose. Join us in experiencing the true essence of Morgan Street Holdings where our values are not just written, but lived.

We support our people with competitive pay, benefits, and flexibility, and strongly emphasize a growth mindset for achieving personal and career growth while at Morgan Street Holdings.

WHY WE THINK YOU WILL LOVE THIS ROLE

The Senior Director, Technology Platforms and Infrastructure provides strategic leadership for enterprise infrastructure, core technology platforms, and related capabilities that support Morgan Street Holdings’ operational resilience, security, scalability, and digital enablement.

This role owns platform strategy, service performance, lifecycle management, and modernization priorities while coordinating delivery through internal teams, operating companies, managed service providers, and strategic technology partners.

As a key change leader, this role is responsible for shaping and driving the strategic direction and ongoing maturity of enterprise infrastructure and platforms, influencing technology decisions, challenging existing approaches, and guiding the organization through transformation and modernization. The Senior Director is expected to bring forward strategic perspectives, build alignment across stakeholders, and drive meaningful change that strengthens infrastructure capabilities and positions the organization for future business needs.

The position is accountable for enterprise capabilities including cloud and infrastructure services, Identity and Access Management, AI and data governance, and foundational platform services. The Senior Director serves as the primary point of accountability across business, technology, security, compliance, and vendor stakeholders.

WHAT YOU WILL BRING TO THE ORGANIZATION

Infrastructure and Platform Leadership

• Provide strategic leadership for enterprise infrastructure and platform services, driving transformation and advancing infrastructure maturity across the organization.
• Establish technology roadmaps that support business growth, operational resilience, and modernization initiatives.
• Define platform standards, governance processes, and architectural principles.
• Lead change by challenging existing approaches, influencing strategic technology decisions, and building stakeholder alignment around infrastructure transformation priorities.
• Ensure infrastructure services meet availability, performance, scalability, and security requirements.
• Act as the primary point of accountability for platform health, lifecycle management, and continuous improvement, driving measurable progress in infrastructure maturity and service effectiveness.

Service Provider and Stakeholder Management

• Coordinate activities across internal technology teams, operating companies, vendors, and managed service providers.
• Serve as the executive liaison between business stakeholders and outsourced delivery partners.
• Establish service expectations, performance metrics, and accountability measures for providers.
• Lead governance reviews, service reviews, and operational planning activities.
• Drive alignment across technology, security, legal, compliance, HR, and business functions.

Identity and Access Management (IAM)

• Own the enterprise IAM strategy, governance framework, and roadmap.
• Oversee identity lifecycle management (i.e., onboarding, offboarding, role changes), authentication, authorization, privileged access, and access governance processes.
• Drive implementation of role-based and attribute-based access controls, both human and virtual (e.g., non-human identities or AI agents)
• Ensure alignment of IAM capabilities with Zero Trust principles and operational requirements.
• Coordinate IAM platform enhancements and integration efforts across business and technology environments, including but not limited to license harvesting.

AI and Data Governance

• Establish governance frameworks for AI technologies, data usage, and digital assets.
• Define standards for responsible AI adoption, data quality, data classification, and information stewardship.
• Partner with business, legal, privacy, security, and technology leaders to ensure compliant and effective use of AI capabilities.
• Oversee governance processes supporting enterprise data platforms, catalogs, policies, and controls.
• Monitor emerging AI risks, opportunities, and regulatory requirements.

Infrastructure Strategy and Operational Resilience

• Lead infrastructure strategies supporting business continuity, disaster recovery, and resiliency objectives, including asset management and patch management.
• Ensure critical infrastructure platforms are designed and operated to meet availability and recovery requirements.
• Partner with Security, Risk Management, and Business Continuity teams to strengthen enterprise resilience.
• Oversee infrastructure modernization initiatives including cloud, networking, identity, platform integration, and automation efforts.

SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field; equivalent experience may be considered.
• 12+ years of progressive experience in infrastructure, platform management, technology operations, or related disciplines, including significant leadership responsibility.
• Strong technical depth across enterprise infrastructure and cloud environments, with the ability to remain hands-on when needed to troubleshoot complex issues, evaluate solutions, and provide technical direction.
• Deep knowledge of Microsoft Azure and hybrid cloud strategy, including cloud infrastructure architecture and operations, Azure governance, compliance, cost management, and operational resilience.
• Strong experience with enterprise networking and secure connectivity, infrastructure security, monitoring, and threat protection.
• Strong knowledge of Microsoft Entra ID, identity and access management, and identity security, alongside Windows Server, Active Directory, DNS, DHCP, and Group Policy.
• Hands-on experience with infrastructure automation using PowerShell and Azure CLI, as well as Infrastructure as Code using technologies such as Bicep, ARM, or Terraform.
• Experience with DevOps practices, GitHub Actions, configuration management, automated deployments, and continuous improvement.
• Strong understanding of backup, disaster recovery, storage, business continuity, service reliability, and infrastructure monitoring and observability, including Azure Monitor and Log Analytics.
• Experience with SQL Server, Azure SQL, and cloud data platforms, as well as containers and Azure Kubernetes Service (AKS).
• Knowledge of modern workplace infrastructure and endpoint technologies, including Microsoft Intune, Windows 365, and Azure Virtual Desktop.
• Demonstrable experience leading large-scale cloud migrations, infrastructure modernization, or upgrade programs.
• Experience leading enterprise-scale infrastructure, cloud, identity, platform, or governance initiatives across distributed environments.
• Demonstrated success managing managed service providers, outsourced delivery models, vendors, and strategic technology partners.
• Proven ability to lead cross-functional initiatives involving business leaders, technology teams, operating companies, and external partners in a highly matrixed environment.
• Strong knowledge of security and governance frameworks, including NIST and ISO.
• Excellent executive communication, stakeholder management, and team leadership skills, with the ability to translate complex technical topics into clear business implications and decisions.
• Relevant Microsoft Azure and Windows Server certifications are highly desirable.

And we’d love you to have…

• Strategic infrastructure and platform leadership experience across distributed enterprise environments.
• Strong understanding of cloud, networking, identity, automation, operational resilience, and platform governance.
• Experience in Azure / Microsoft Fabric and setting up App and/or Data Market Places.
• Ability to translate complex technology topics into clear business implications, priorities, and decisions.
• Strong interpersonal, verbal, time-management and written communication skills.
• Ability to analyze complex operational issues, identify root causes, and drive resolution with limited direction.
• Ability to operate effectively in a fast-paced, collaborative environment with competing priorities.
• Delivers professional, customer-focused service to internal stakeholders and operating companies.
• Mentors and coaches team members while promoting accountability and continuous improvement.
• Works effectively across diverse, geographically distributed, and cross-functional teams.
• Manages multiple initiatives simultaneously while maintaining quality and follow-through.

Starting salary between $230,000-$260,000

TOTAL REWARDS

Our total rewards philosophy integrates programs for compensation, benefits, recognition, learning and development, corporate culture, corporate citizenship and work-life balance. While individual program components may differ by country, some things remain constant:

• Our commitment to rewarding results
• Opportunities to work with talented and driven individuals at every level of our company who respect each other, treat each other fairly and hold one another accountable for our customers’—and our company’s—success

There's more ...

Generous medical, dental, vision and other great benefits

Paid parental and medical leave programs

401(k) with a company match component and profit sharing

15 days of paid time off plus company holidays

Hybrid work model

Tuition reimbursement and student loan repayment assistance

Inclusive employee resource groups

EQUAL OPPORTUNITY EMPLOYER

We are an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

RECRUITING AGENCIES

MSH does not accept agency resumes submitted by third-party vendors unless a valid agreement has been signed and the tms Talent Acquisition Team has granted authorization for submissions for a specified position. Please do not submit or forward resumes to our site, tms employees, or any other company location. MSH is not responsible for any fees related to unsolicited resumes.