Sr. Full Stack Developer
- Salary
- $80–$90/hr
- Hiring from
- United States
- Work type
- Remote
- Posted
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We are Fresh. Together, let’s build the future. With partners and clients, we practice strategy, design, development, and engineering to harness the power of technology and create what's next.
Our cross-disciplinary approach blends human ingenuity and technology, empowering us to meet uncertainty with confidence. What got us to today won’t get us to tomorrow, so we test our assumptions and always strive for growth. From the products we build to the partners we collaborate with; we believe people make the difference.
And we do so as a workforce representative of the communities we serve, understanding that a diverse workforce strengthens our organization. We value diversity and support a positive and welcoming environment where all of our employees can thrive.
Why join Fresh?
Fresh Consulting is a fast-paced, design-led, software development and hardware engineering company, offering end-to-end services to help companies innovate. We bring together amazing UX Designers, sophisticated developers, digital strategists, and top-notch engineers to help companies create fresh experiences that connect humans, systems, and machines. We've been growing fast and need someone to help us continue to manage the delivery of high-quality work in a fast-paced environment.
Who you are:
You’re a senior, client-facing full stack engineer who’s as comfortable owning a production incident as you are shaping the technical roadmap for what comes next. You move fluidly between hands-on fixes, architectural decisions, and client conversations — translating technical trade-offs into language both engineers and non-technical stakeholders can act on. You know when to make the call yourself and when to loop in leadership, and you’d rather build toward reliability and maintainability than just clear the ticket queue.
What we need:
This is a contract engagement supporting the TSQ MSP Program, where you’ll serve as the day-to-day technical lead for ongoing engineering work — initially centered on ticketing and connected services. You’ll balance production support and incident resolution with hands-on development, while partnering closely with the Technology Director and client stakeholders. This is a remote, domestic engagement expected to run 3–6 months at approximately 20 hours per week.
Core Responsibilities
Technical direction and decision-making
Our cross-disciplinary approach blends human ingenuity and technology, empowering us to meet uncertainty with confidence. What got us to today won’t get us to tomorrow, so we test our assumptions and always strive for growth. From the products we build to the partners we collaborate with; we believe people make the difference.
And we do so as a workforce representative of the communities we serve, understanding that a diverse workforce strengthens our organization. We value diversity and support a positive and welcoming environment where all of our employees can thrive.
Why join Fresh?
Fresh Consulting is a fast-paced, design-led, software development and hardware engineering company, offering end-to-end services to help companies innovate. We bring together amazing UX Designers, sophisticated developers, digital strategists, and top-notch engineers to help companies create fresh experiences that connect humans, systems, and machines. We've been growing fast and need someone to help us continue to manage the delivery of high-quality work in a fast-paced environment.
Who you are:
You’re a senior, client-facing full stack engineer who’s as comfortable owning a production incident as you are shaping the technical roadmap for what comes next. You move fluidly between hands-on fixes, architectural decisions, and client conversations — translating technical trade-offs into language both engineers and non-technical stakeholders can act on. You know when to make the call yourself and when to loop in leadership, and you’d rather build toward reliability and maintainability than just clear the ticket queue.
What we need:
This is a contract engagement supporting the TSQ MSP Program, where you’ll serve as the day-to-day technical lead for ongoing engineering work — initially centered on ticketing and connected services. You’ll balance production support and incident resolution with hands-on development, while partnering closely with the Technology Director and client stakeholders. This is a remote, domestic engagement expected to run 3–6 months at approximately 20 hours per week.
Core Responsibilities
Technical direction and decision-making
- Serve as the day-to-day technical point of contact for MSP engineering work, with a strong initial focus on ticketing and connected services.
- Turn incoming issues and enhancement requests into clear technical approaches, work-ready tasks, and testable acceptance criteria.
- Make and document implementation decisions within agreed authority; escalate architectural, security, commercial, or cross-program decisions when appropriate.
- Balance speed, reliability, maintainability, security, and cost rather than optimizing only for ticket throughput.
- Identify dependencies across web, mobile, backend, cloud infrastructure, and third-party platforms.
- Partner with the Technology Director on complex decisions while reducing dependence on director-level involvement in routine execution.
Production support and incident resolution
Equal employment opportunity: All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity, sexual orientation, disability for which a reasonable accommodation can be made or any other status protected by law. Assistance will be gladly provided upon request for any applicant with sensory or non-sensory disabilities.
*Fresh Consulting is a participating E-Verify company.
- Lead technical triage of defects, service disruptions, performance issues, and integration failures.
- Assess severity and user impact, identify the right engineering response, and communicate progress clearly.
- Collaborate directly with client engineers and operational staff in live troubleshooting sessions.
- Move comfortably between application code, logs, APIs, databases, queues, caches, and infrastructure configuration to isolate root causes.
- Coordinate safe fixes, regression testing, deployment, and post-release verification.
- Document incident findings and drive preventive improvements that reduce recurring support demand.
- Support time-sensitive requests and planned event coverage within agreed service commitments.
- Implement targeted backend or full-stack fixes and enhancements where direct contribution is the fastest responsible path.
- Review code for correctness, security, performance, maintainability, and compatibility with existing integrations.
- Guide engineers through unfamiliar systems and ambiguous requirements rather than simply assigning work.
- Partner with QA to define regression coverage and validate fixes against real user workflows.
- Coordinate with DevOps on environment configuration, deployments, scaling, monitoring, and rollback plans.
- Maintain release discipline across development, staging, and production.
- Explain technical findings and trade-offs in clear language for both technical and nontechnical stakeholders.
- Mentor engineers and build shared understanding across regions and disciplines.
- Maintain practical runbooks, architecture notes, troubleshooting guides, and onboarding materials.
Equal employment opportunity: All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity, sexual orientation, disability for which a reasonable accommodation can be made or any other status protected by law. Assistance will be gladly provided upon request for any applicant with sensory or non-sensory disabilities.
*Fresh Consulting is a participating E-Verify company.
