Sr. Manager, Aircraft Maintenance Fleet Support

Job Description:

This Is How We Fly

At JSX, we’re not just a lifestyle carrier – we’re a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success.

About the Role

The Senior Manager, Aircraft Maintenance Fleet Support leads the essential equipment, tooling, and maintenance support programs that keep JSX's aircraft maintenance operation running safely, reliably, and efficiently.

You'll oversee Ground Support Equipment (GSE), aircraft maintenance tooling, calibrated tools, shop support equipment, and small tooling repair programs across the JSX network. Your focus will be ensuring that maintenance teams have access to serviceable equipment, dependable processes, and responsive vendor support to execute their work without unnecessary delays.

This is a highly collaborative leadership role that connects Technical Operations with Maintenance, Quality, Materials, Engineering, Training, and station leadership. You'll develop consistent standards, strengthen equipment and asset accountability, manage vendor performance, and use operational data to identify opportunities to improve reliability and reduce downtime.

You'll also lead and develop your team, manage budgets and capital planning, and help build scalable support programs that meet the needs of JSX's growing operation.

A Day in the Life

In this role, you'll:

• Lead the GSE department, overseeing preventive maintenance, inspections, repairs, asset management, vendor coordination, and equipment readiness.
• Manage the aircraft maintenance tooling program, ensuring tools are available, properly distributed, accounted for, inspected, calibrated, repaired, and replaced as needed.
• Oversee small tooling repair processes to ensure serviceable equipment is returned to operation quickly and maintained in accordance with established standards.
• Develop and maintain procedures, standards, and controls for GSE, tooling, calibrated equipment, and shop support assets in alignment with JSX policies, Technical Operations requirements, and applicable regulations.
• Partner with Maintenance, Quality, Materials, Engineering, Training, and station leadership to anticipate and address equipment and tooling needs across the network.
• Establish and monitor key performance indicators for GSE reliability, tooling availability, repair turnaround time, preventive maintenance compliance, calibration status, inventory accuracy, and equipment readiness.
• Identify recurring equipment failures, tooling shortages, and maintenance support constraints, then develop and execute corrective action plans.
• Maintain accurate records of equipment maintenance, tooling assignments, inspections, repairs, calibration, inventory, and asset movement.
• Manage relationships with vendors providing GSE maintenance, tooling repair, calibration, replacement equipment, and technical support.
• Lead budget planning, cost management, purchasing recommendations, and capital planning for GSE, tooling, shop equipment, and other fleet support assets.
• Ensure employees and vendors follow applicable safety standards, company procedures, and workplace expectations.
• Provide leadership, coaching, performance management, training coordination, and professional development for assigned Crewmembers.
• Conduct station visits, field inspections, and periodic audits to evaluate equipment condition, tooling accountability, operational needs, and process compliance.
• Support investigations and corrective actions involving equipment damage, tool control discrepancies, maintenance delays, and other support challenges.
• Drive continuous improvement initiatives that increase equipment availability, reduce downtime, strengthen asset visibility, and improve maintenance execution.
• Provide responsive support for time-sensitive maintenance and operational needs, including irregular operations.

Why You'll Love This Role:

• Keep the Operation Moving: Your work directly supports the equipment and tooling that JSX maintenance teams rely on to keep aircraft safe, serviceable, and ready to fly.
• Make an Impact Across the Network: Lead fleet support programs that serve multiple stations and maintenance locations, improving consistency, readiness, and reliability across JSX.
• Build Smarter Systems: Develop scalable processes for equipment maintenance, tooling control, calibration, asset tracking, and vendor management.
• Drive Measurable Improvements: Use performance data, inspections, and operational feedback to reduce equipment downtime, improve repair turnaround times, and strengthen maintenance support.
• Lead and Develop a Team: Build a culture of accountability, technical expertise, and continuous improvement while helping your Crewmembers grow.
• Work Across Technical Operations: Collaborate with Maintenance, Engineering, Quality, Materials, and station leaders to solve challenges that directly affect operational performance.

What Makes a Successful Senior Manager, Aircraft Maintenance Fleet Support?

We're looking for someone who is:

• Safety-Focused: You understand the importance of equipment readiness, tooling accountability, and regulatory compliance in supporting safe aircraft maintenance.
• Operationally Minded: You recognize how equipment failures, tooling shortages, and delayed repairs can affect maintenance execution and aircraft availability.
• Proactive: You anticipate support needs, identify emerging issues, and address potential problems before they disrupt the operation.
• Analytical: You use performance metrics, maintenance records, and field feedback to identify trends and guide improvements.
• Organized: You can manage multiple programs, vendors, assets, and operational priorities across a distributed network.
• Collaborative: You build productive relationships with technical teams, station leadership, suppliers, and external service providers.
• Accountable: You take ownership of equipment readiness, vendor performance, cost management, and the results delivered by your team.
• Adaptable: You remain focused and responsive when priorities shift or time-sensitive operational challenges arise.
• Entrepreneurial: You look for better ways to manage resources, strengthen processes, and build reliable support programs that help JSX grow.

Required Experience

• Minimum of 7 years of experience in aviation maintenance, Ground Support Equipment maintenance, tooling, maintenance support, or a related Technical Operations environment.
• Minimum of 3 years of leadership, supervisory, or management experience in aviation, maintenance, logistics, or technical support.
• Strong working knowledge of aircraft maintenance operations, GSE, shop support equipment, tooling control, and maintenance support processes.
• Demonstrated experience managing vendors, budgets, equipment assets, maintenance records, and operational priorities across multiple locations.
• Strong organizational, analytical, communication, and problem-solving skills.
• Ability to develop and implement operational procedures, performance standards, and accountability measures.
• Ability to work effectively in a fast-paced operational environment and respond to irregular operations or time-sensitive maintenance needs.
• Proficiency with maintenance tracking systems, inventory management systems, Microsoft Office applications, and related business tools.
• Ability to work in office, hangar, shop, ramp, warehouse, and airport operating environments.
• Ability to travel periodically to JSX stations, maintenance locations, vendor facilities, and other operational support sites.
• Ability to work safely around aircraft, vehicles, tools, GSE, and active maintenance operations.
• Availability to support urgent operational needs outside normal business hours when required.

Preferred Experience

• Experience supporting Part 135 or Part 121 air carrier maintenance operations.
• Experience managing GSE preventive maintenance programs, aircraft maintenance tooling inventories, calibration programs, and equipment repair vendors.
• Experience supporting Embraer ERJ and/or ATR aircraft maintenance environments.
• Background in Lean methodologies, continuous improvement, reliability programs, or asset management.
• FAA Airframe and Powerplant (A&P) certificate.

Benefits & Perks

• Health Benefits: New Crewmembers become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer-paid dental & vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost.
• Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel on other major domestic and international airlines for you and your qualifying immediate family.
• 401(k) Match: 50% of your first 8%.
• Generous PTO: Take time to recharge with our flexible PTO plan.

Additional Information

This role requires approximately 50% travel to JSX stations, maintenance facilities, vendor locations, and operational support sites.

The position involves working in office, hangar, shop, ramp, warehouse, and airport environments, including areas with active aircraft maintenance operations, vehicles, tools, and Ground Support Equipment.

Candidates must be able to follow all applicable safety requirements and provide support outside normal business hours when operational needs require it.

May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate, including emergencies, changes in workload, rush jobs, technical developments, or evolving business needs.

JSX seeks to provide equality of opportunity in all aspects of employment and to ensure all personnel activities—including recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff, and termination—remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other characteristic protected by law.

Ready to soar with us? Join JSX, where every day is a chance to be part of something extraordinary!

Compensation Range:

JSX is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Us

This Is How We Fly.

We don’t do terminals. We don’t do crowds. And we certainly don’t do ordinary. At JSX, we deliver a smarter and more refined air travel experience that begins with our Crewmembers. Whether you’re on the tarmac, in the hangar, or at cruising altitude, every detail of the journey starts with people who take pride in doing things differently.