Sr Manager/Director, Growth & Partnerships

At SuperOrdinary, we're the driving force behind the global success of today's most exciting consumer brands.

More than an agency, we're the go-to growth partner for brands looking to win in social commerce. We connect industry leaders like Disney, H&M, Laneige, Touchland, Glow Recipe, and Peter Thomas Roth with creators and consumers around the world.

Our team of e-commerce, creator, and social commerce experts helps brands build influence, accelerate sales, and create meaningful consumer connections across the world's fastest-growing marketplaces.

We're at the forefront of the social commerce revolution, pioneering growth on TikTok Shop and other emerging platforms where content, community, and commerce come together.

The playbook is constantly evolving, and so are we. We thrive in an environment where experimentation, speed, and continuous learning are essential to staying ahead.

We're looking for people who are naturally curious, solutions-oriented, and energized by solving complex challenges. The best teammates here have a hustle mentality, embrace change, and are always looking for better ways to build, test, and scale.

We set a high bar for ourselves and our partners, earning our reputation as trusted experts that brands rely on to navigate an ever-changing landscape and deliver exceptional results.

About the Role

We're looking for a senior commercial leader to drive new business and expand strategic brand partnerships.

In this role, you'll sell multi-channel growth solutions to founders, CEOs, CMOs, and Heads of E-commerce while developing commercial partnerships that create long-term value for both SuperOrdinary and our brand partners.

This opportunity is ideal for someone who has sold or led accounts at a media agency, holding company, Amazon or marketplace agency, or TikTok Shop agency and is ready to take on greater ownership.

You'll bring consultative selling expertise, strong executive presence, and a proven ability to close complex deals. In return, you'll have access to a broader portfolio of growth solutions and direct collaboration with the leaders shaping our business.

What You'll Do

Drive New Business

• Own new-business revenue targets by building pipeline, managing the full sales cycle, and closing new brand partnerships.

• Generate opportunities through your professional network, outbound prospecting, referrals, strategic partners, and industry events.

• Lead discovery conversations with senior stakeholders to identify growth opportunities and challenges across commerce channels, retail media, content, and operations.

Sell Solutions, Not Services

• Translate client needs into tailored proposals and growth strategies that connect SuperOrdinary's capabilities to measurable business outcomes and brand P&L.

• Collaborate with strategy, retail media, creative, and operations teams to develop, scope, and price comprehensive solutions.

• Lead pitches and executive presentations, communicating a compelling commercial story and clear value proposition.

Own Executive Relationships

• Build trusted relationships with founders, CEOs, CMOs, CFOs, and Heads of E-commerce.

• Serve as the senior commercial lead for key accounts, identifying opportunities to expand partnerships and grow revenue.

• Represent SuperOrdinary at industry events, conferences, and strategic partner forums.

Negotiate & Structure Commercial Deals

• Develop commercial models, including retainers, revenue-sharing agreements, performance-based pricing, and hybrid structures.

• Lead negotiations involving pricing, scope, contractual terms, and procurement requirements.

• Partner with finance and legal teams to protect margins, secure approvals, and establish scalable, mutually beneficial partnerships.

Build Strategic Partnerships

• Develop referral and co-selling relationships with agencies, technology platforms, investors, and marketplace partners.

• Share competitive intelligence, market trends, pricing insights, and growth opportunities with leadership to inform business strategy.

Manage Pipeline & Support Growth

• Maintain accurate CRM records, pipeline visibility, and reliable revenue forecasts.

• Contribute to the development of sales playbooks, case studies, pitch materials, and business development processes.

• For Director-level candidates: Help build and lead the growth function, including supporting future team expansion and hiring.

Who You Are

• Agency & Business Development Experience: 3–5+ years in agency business development, client partnerships, or account leadership within a media agency, holding company (such as WPP, Omnicom, Publicis, IPG, Dentsu, or Havas), Amazon or marketplace agency, or TikTok Shop agency.

• Consultative Seller: You lead with discovery and strategic problem-solving rather than a standard service offering. You have experience selling multi-service solutions to senior decision-makers.

• Proven Closer: You have owned revenue targets and can demonstrate a successful track record of sourcing, negotiating, and closing new business.

• Executive Presence: You're comfortable advising founders and C-suite executives, influencing decisions, and navigating complex stakeholder relationships.

• Commercial Negotiation Skills: You understand deal structures, pricing models, profitability, and margin management, including retainers, revenue-sharing, and performance-based agreements.

• Commerce Expertise: You understand how brands grow across Amazon, TikTok Shop, and other marketplaces, including the relationship between retail media, social commerce, and broader marketing strategies.

• Entrepreneurial Mindset: You're proactive, self-driven, and comfortable building your own pipeline in a fast-moving, high-growth environment.

• Strong Communication Skills: You can communicate complex business opportunities clearly through written proposals, executive presentations, and client conversations.

Bonus Points

• An established network of brand-side decision-makers across beauty, fashion, wellness, or health.

• Experience selling multi-channel solutions across Amazon, Walmart, Target, and TikTok Shop.

• Retail media expertise across Amazon Ads, TikTok Ads, Meta, and Google.

• Hands-on knowledge of TikTok Shop, including creator and affiliate programs, shoppable video, LIVE shopping, and GMV Max.

• Agency-side experience navigating procurement-led RFPs and competitive pitch processes.

• Experience developing strategic referral or partner programs.

• Previous experience building, mentoring, or leading a small sales team.

What We Offer

• Career Growth: Join a rapidly expanding global social commerce business with opportunities to grow alongside the organization.

• Competitive Compensation: A competitive compensation package aligned with experience and role responsibilities.

• Time Off & Flexibility: Flexible PTO, paid holidays, and paid sick leave to support work-life balance.

• Retirement Benefits: A 401(k) retirement savings program.

• Comprehensive Healthcare: Competitive medical, dental, and vision insurance for you and your family.

• Hybrid Work Schedule: An anticipated schedule of four days onsite and one remote day per week.

• Team Culture & Perks: A collaborative, entrepreneurial environment that values creativity, innovation, ownership, and meaningful connections.

Ready to Shape the Future of Social Commerce?

If you're passionate about building strategic partnerships, driving commercial growth, and helping brands succeed across the next generation of commerce platforms, we'd love to connect.

Join SuperOrdinary and help shape the future of brand growth.