SR Product Manager

Humankind is on a mission.

We are transforming healthcare.

We are empowering individuals to put emotional health first.

Who we are.

We are on a mission to transform mental and emotional healthcare. Using data and “machine smarts” we find the people who need help before they crash into the system. We don’t wait for things to get worse. Our unique approach combines both the heart of clinical care management and the science of machine learning to transform the health and wellbeing of large populations. From workplace pressures to financial challenges, marital struggles, and behavioral health issues, our teams deliver the kind of support that makes a measurable difference in the lives of the individuals and families we serve.

Why we need you.

We’re growing and building a hand-picked team of positive, optimistic, empathetic rockstars. We are looking for passionate humans to join our multi-disciplinary team of professionals and inspire hope for “the other eleven” to live their best life. Let’s do this.

Who you are.

You are passionate, open minded, and you make a daily difference in the lives of those around you. You are the person people ask for help, guidance, and direction. You are an optimist. You remove obstacles. And just like us, you wear your H.E.A.R.T. on your sleeve with Hope, Empathy, a preference for Action, a willingness to Raise the bar, and a belief that Trust is at the core of every meaningful relationship.

About the Role

We are seeking an experienced Sr. Product Manager to lead end-to-end product development and performance monitoring within a growing, mission-driven organization. This role is ideal for a product professional who thrives in a collaborative, cross-functional environment and is comfortable owning the full product lifecycle—from stakeholder alignment, requirements definition through delivery, measurement, and ongoing optimization.

The ideal candidate has experience working closely with operations, engineering, and data teams. Experience working in healthcare, behavioral health, or similarly regulated environments is strongly preferred.

This role requires someone who can translate business and operational needs into clear technical requirements, leverage data to inform decisions, and continuously demonstrate business value.

What you’ll do (Essential Job Functions)

• Own the end-to-end lifecycle of products and features, from discovery through post-launch monitoring and optimization
• Define clear success metrics at the outset of initiatives and ensure ongoing measurement against business outcomes
• Develop and maintain a prioritized product backlog aligned with company roadmap.
• Gather and synthesize requirements from business, operations, clinical, and leadership stakeholders
• Translate business needs into clear, actionable product requirements and user stories
• Use dashboards and reporting tools (e.g., Power BI or similar BI tools) to monitor performance and inform prioritization
• Understand system integrations, data flows, and operational dependencies to inform prioritization decisions
• Identify opportunities to streamline workflows and improve operational efficiency through product enhancements
• Partner with operations teams to ensure products support scalable and sustainable processes

• 4+ years of product management experience
• Demonstrated ability to manage cross-functional stakeholders in a collaborative environment
• Experience defining and tracking metrics to measure business impact
• Comfort working on a lean product team where autonomy and accountability are expected
• Experiencing leveraging data to drive prioritization and product improvements
• Familiarity with Agile development practices

Preferred Qualifications

• Experience in healthcare, behavioral health, or other regulated environments
• Experience managing tools and workflows associated with Data science, Data Engineering, ML Ops and Healthcare Economics teams
• Experience managing internally used operational platforms( CRM, EHR), data visualization tools (PowerBI), and complex system integrations
• Background in process improvement, workflow optimization, or operational product environments

This role is a great fit if you are…

• Passionate about improving lives and believe in the greater good.
• Tenacious and persistent, bringing creative solutions to tough challenges.
• Accountable and collaborative. Working remotely, you will work independently, but you’ll never be or feel alone.
• Proactive, and able to take ownership of key tasks, and keep in regular communication with your team.
• Not afraid to have tough conversations or make recommendations.
• Thorough, detail-oriented, and committed to getting the job done.
• Efficient and able to move through a to-¬do list, effectively prioritizing the triage of competing demands.
• Growth-oriented, thriving on constructive feedback, which you view as an opportunity to polish skills.
• Open-minded, non-judgmental, compassionate, flexible, and have good humor.
• Someone who thrives in a fast-paced and evolving environment. We move quickly to optimize tools and protocols based on data.
• Open to learning new techniques and tools and viewing them as an opportunity to make your work easier and more impactful.
• Reside in AR, AZ, CO, DE, FL, GA, IL, KY, LA, MA, MD, MN, MO, NC, NE, NH, NJ, NV, OH, OR, SC, TN, TX, VA, WA, or WI.

Please Note: Remote employees must comply with our Remote Work and Private Workspace Policy. Specifically, the following key requirements:

• Appropriate network quality and internet speed necessary to perform the job remotely.
• A hard-wired internet connection (Satellite, wireless or cellular internet is not supported.)
• A Separate room with a door (or private space if you live alone)
• Use of Company authorized Laptop.

Please Note: Humankind does not offer sponsorship of employment visas of any kind.

(EEO)

Humankind is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Humankind is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Humankind are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Humankind will not tolerate discrimination or harassment based on any of these characteristics.

(ADA)

All applicants are required to be able to perform the essential functions of the position, with or without reasonable accommodations.

(CA)

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