Sr. Product Manager, Digital Products

Sr. Product Manager, Digital Products | 100% Remote (WFH) Opportunity

About the Role

EMPLOYERS is a workers' compensation carrier building digital products for policyholders, agents, injured workers, and healthcare providers. As a Senior Product Manager, you will partner with cross-functional teams and product leadership to define the vision, shape the roadmap, and guide products from launch through continuous improvement. You'll make the business case before we invest and show leadership the results after. You'll partner with Engineering, Design, Underwriting, Claims, Actuarial, Compliance, Marketing, Operations, and Legal.

What You'll Do

• Partner with product leadership to develop the product vision and a prioritized roadmap that connects customer needs, company strategy, market trends, and the workers’ comp and insurtech landscape.
• Set OKRs and validate business cases before significant investment.
• Own the product lifecycle for internal and external customers, including go-to-market and post-launch performance.
• Gather and use customer feedback (interviews, surveys, focus groups, usability testing, analytics) to shape priorities.
• Write epics, user stories, and acceptance criteria. Facilitate backlog refinement and sprint planning, and secure stakeholder sign-off.
• Partner with cross-functional product team with clear goals and a collaborative culture.
• Support the management of third-party vendors and technology partners that enable product initiatives.
• Launch regular product performance reporting. Share status, risks, and outcomes with leadership against OKRs.
• Spot risks and opportunities in the data and make recommendations.
• Build training materials and assist with documenting current and future-state workflows.
• Other duties as assigned.

What You Bring

• 5+ years in digital product management for products used by internal and external customers
• 5+ years leading Agile/Scrum teams
• Full-lifecycle ownership of a product: vision, roadmap, OKRs, go-to-market, post-launch tracking
• Validated business cases and set OKRs before major investment
• Product management in workers' comp, insurance, insurtech, or fintech. Workers' comp domain knowledge (policy admin, claims, underwriting, premium audit) strongly preferred.
• Clear communication with executives and cross-functional partners, tailored to each audience
• Ability to explain a product failure and what you'd do differently, with real metrics
• Working knowledge of Jira, Confluence, Lucid, and MS Office
• Bachelor's degree in business, design, computer science, or a related field, or equivalent experience

Preferred

• Experience mentoring or coaching Product Managers or Associate PMs
• Scrum Master or Product Owner certification
• Experience with UX/UI and design thinking

Certification

• Certification as a scrum master and/or product owner preferred.

Education

• Bachelor’s degree in product management, business, design, computer science, or related field or equivalent work experience.

Work Environment

• Remote: This role is 100% remote, open to candidates currently located in the United States who are able to work without sponsorship.
  • Requires a private, quiet workspace suitable for focused work and video collaboration.
• Hours: Schedules are set to accommodate the needs of the role and organization, and may be adjusted as needed.
• Travel: Occasional travel to off-site locations for meetings may be required.

Salary Range: $90,000 - $140,000 with a comprehensive benefits package. Details: EMPLOYERS Benefits and Perks

About EMPLOYERS

As a dynamic, fast-growing provider of workers' compensation insurance and services, we are seeking a goal-oriented individual willing to put their ideas to work!

We offer a positive, challenging work environment, combined with an opportunity to build your career as you help us grow our business, in innovative and imaginative ways that are uniquely EMPLOYERS!

Headquartered in Nevada, EMPLOYERS attributes its long-standing success to its most valuable resource, our employees across the United States. EMPLOYERS is known for the quality service and expertise we provide to our clients, and the exemplary work environment we provide for our employees.

We live and breathe our core values: Integrity, Customer Focus, Collaboration, Initiative, Accountability, Innovation, and Personal Fulfillment. These are the pillars that support how we do business with our clients as well as how we treat each other!

At EMPLOYERS, you’ll discover an energetic environment that inspires top achievement. As “America’s small business insurance specialist”, we have the resources, a solid reputation and an expanding nationwide identity to enrich your work/life and enhance your career. About EMPLOYERS