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Sr Product Manager Digital Solutions

Salary
CA$115K–CA$140K
Hiring from
Canada
Work type
Hybrid
Posted

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Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Are you passionate about creating digital products that solve real customer problems and deliver meaningful business impact? We’re looking for a Senior Product Manager, Digital Solutions to help shape the future of Unitron’s digital ecosystem.

In this role, you’ll lead the strategy, roadmap, prioritization, and lifecycle management of digital products and capabilities supporting both B2B and B2C users. You’ll bring together customer insights, market trends, product analytics, and business needs to develop intuitive, connected digital experiences.

Working closely with global teams across R&D, UX, Audiology, Marketing, Regulatory, Quality, and regional markets, you’ll help turn ideas into impactful solutions while guiding products from discovery and development through launch, adoption, optimization, and eventual discontinuation.

More about the role:

  • Leads the product strategy, roadmap, prioritization, and lifecycle management of assigned digital products and capabilities within Unitron’s digital ecosystem.
  • Identifies and validates customer and business needs using customer research, market insights, product analytics, usability feedback, and input from regional and functional stakeholders.
  • Defines product requirements, intended outcomes, success metrics, and acceptance criteria, ensuring solutions are desirable, viable, usable, and technically feasible.
  • Owns prioritization of the product backlog and makes informed trade-offs across customer value, business impact, technical complexity, risk, regulatory requirements, and available capacity.
  • Works closely with R&D, UX, Audiology, Marketing, Regulatory, Quality, regional teams, and external partners to align product priorities, dependencies, and delivery expectations.
  • Monitors product performance, adoption, customer experience, and business impact; identifies improvement opportunities and leads corrective actions or optimization plans where required.
  • Serves as the subject matter expert for assigned products and capabilities, supporting positioning, training, launch communications, market readiness, and stakeholder engagement.
  • Manages documentation and project plans and ensures regulatory compliance of the assigned products, accompanying documents and all other deliverables needed for a successful market introduction.
  • Manages the full product lifecycle from discovery and development through launch, continuous improvement, and discontinuation.
  • Acts as the global product management contact for their assigned functionalities/products for subsidiaries, international sales and agents. Able to represent the product at local launch events.
  • Performs other duties as assigned.

What you’ll bring:

  • Demonstrated product management experience with software, digital products, or connected solutions.
  • Experience in hearing healthcare industry and / or working with hearing care providers
  • Experience leading products throughout the full lifecycle, from discovery and development through launch and continuous improvement.
  • Strong experience defining product requirements, priorities, success metrics, and product outcomes.
  • Experience working in Agile product development environments.
  • Strong analytical, strategic thinking, prioritization, and decision-making skills.
  • Ability to leverage customer insights, market research, and data to inform product decisions.
  • Excellent communication and stakeholder management skills, with demonstrated success influencing cross-functional and global teams.
  • Customer-focused, adaptable, and comfortable navigating ambiguity and competing priorities.
  • Bachelor’s degree or equivalent relevant experience.
  • Proficiency in English.

Even better if you have:

  • Experience in medical devices, digital health, healthcare SaaS, or another regulated industry.
  • Experience with user-centered design, product discovery, and experimentation.
  • Familiarity with APIs, integrations, backend systems, Jira, Confluence, Google Analytics, Power BI, or similar tools.
  • French and/or Spanish language skills.

What we offer:

  • Exciting and challenging work environment
  • Collaborative culture
  • Opportunities for continuous self-improvement
  • Opportunities for flexible hybrid model work environment
  • A company that values diversity and inclusion
  • Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions
  • Mentorship program and career development plans

This role's pay range is between: $115,000/yr - $140,000/yr.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Recruitment Fraud Warning

We have become aware of fraudulent recruitment activities in which individuals falsely claim to represent Sonova or recruitment agencies acting on our behalf. These individuals may contact potential candidates by email, messaging services or other channels and may offer employment opportunities or recruitment-related services, such as CV preparation or review, in exchange for payment.

Sonova will never ask candidates to pay fees or make payments as part of our recruitment process. We also do not require candidates to purchase recruitment, CV preparation, training or similar services as a condition of applying for or obtaining employment with us.

Please exercise caution if you receive an unsolicited communication claiming to relate to a vacancy at Sonova, particularly if it requests payment, financial information or other sensitive personal information.

If you are uncertain whether a recruitment communication is genuine, please verify the vacancy through our official careers page or contact us through the contact details published on our website.

Sonova accepts no responsibility for fraudulent communications or transactions made by individuals or organisations falsely claiming to represent us.

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