Sr. Product Owner III

Job Summary:

The Sr. Product Owner leads highly complex, strategic, or high-impact products and product initiatives throughout the product lifecycle. This position partners with executive leadership, the Innovation Committee, customers, partners, vendors, and cross-functional stakeholders to identify product innovation opportunities, translate product vision into strategies and execution plans, and deliver solutions that advance the organization’s growth, profitability, and competitive position.

The Senior Product Owner operates with a high degree of independence and serves as a senior product authority. The position is accountable for major product decisions, strategic roadmap recommendations, cross-product alignment, financial performance, and successful execution of complex initiatives involving multiple departments, platforms, customer segments, or external partners.

Core Values:

• Honest and Humble, “Always lets the best idea win”
• Growth Mindset, “Always takes the opportunity to learn something new”
• Reliable and Takes Ownership, “Always follows through on commitments; holds themselves and others accountable”
• Team Player and Can-do Attitude
• Professionally Competent & Disciplined, “Applies technical knowledge in favor of business growth”
• Customer Focused
• Proactive & Problem Solver, “Problems are opportunities to find better solutions”

Key Outcomes:

• Product Requirements
• Functional Requirements
• Product Implementation (buildout)
• SW integration (for Product Implementation)
• Vendor management (during the Product Implementation phase)
• Quality Assurance
• User Acceptance Testing (UAT)
• Training
• Review & Approval of UI mockups

Product Team Role:

All members of the Product Team are expected to:

• Embody and reinforce the company’s ASCEND principles: Accountable, Solutions-Oriented, Curious, Empowered, Nimble, and Data-Driven.
• Demonstrate a proactive, “Leading from the Front” approach to supporting the organization’s growth and profitability goals while collaborating with partners, customers, vendors, and internal stakeholders.
• Contribute to defining, documenting, monitoring, and improving product metrics, KPIs, and related definitions.
• Support data-governance practices, including data quality, accessibility, consistency, and documentation.
• Maintain a consistent focus on developing and sustaining competitive advantages for the company’s products.
• Recognize customer experience as a critical product component and use it as a point of differentiation.

Essential Duties and Responsibilities:

• Lead the planning, execution, and monitoring of highly complex, strategic, or high-impact initiatives included in the approved Product Roadmap.
• Partner with the Innovation Committee and executive stakeholders to shape, evaluate, and prioritize the product initiative funnel and Product Backlog.
• Translate organizational strategy, market intelligence, and customer needs into product strategies, roadmaps, requirements, and execution priorities.
• Lead the requirements lifecycle for initiatives involving significant complexity, ambiguity, cross-product dependencies, or organizational impact.
• Establish product scope, priorities, success measures, schedules, dependencies, and delivery expectations for major initiatives.
• Make independent product decisions within approved strategic and financial parameters and present major recommendations to executive leadership or the Innovation Committee.
• Resolve complex conflicts involving competing stakeholder priorities, product requirements, technical constraints, customer needs, and financial considerations.
• Provide final product-level validation that releases satisfy business objectives, requirements, acceptance criteria, and customer experience expectations.
• Serve as the senior product champion and organizational subject-matter expert for assigned products or product portfolios.
• Develop strategic relationships with key customers, partners, vendors, and internal stakeholders to anticipate market changes and identify high-value product opportunities.
• Lead market studies and competitive analyses to determine market positioning, value propositions, product differentiation, and investment priorities.
• Establish and evaluate product metrics and KPIs and use performance data to guide strategic and operational decisions.
• Lead development of complex business cases, including market opportunity, revenue potential, pricing, costs, margins, risks, investment requirements, and projected ROI.
• Recommend product pricing, packaging, cost-reduction, investment, repositioning, or market-exit strategies.
• Monitor the financial and operational performance of assigned products or portfolios and lead corrective strategies when results do not meet expectations.
• Lead product lifecycle and end-of-life decisions, including cross-functional planning, risk analysis, customer impact assessment, and implementation strategy.
• Direct cross-functional improvements to end-to-end product processes to increase profitability, efficiency, scalability, and customer satisfaction.
• Lead organization-wide coordination for complex product launches, go-to-market strategies, alpha and beta deployments, and major product changes.
• Present product strategies, business cases, performance results, risks, and recommendations to executive-level audiences.
• Represent the organization during strategic customer, partner, vendor, and sales engagements.
• Provide leadership, coaching, and subject-matter guidance to other Product Owners and cross-functional team members.
• Promote consistent product management practices, documentation standards, data governance, and cross-platform alignment across the Product Team.
• Lead assigned initiatives when formal authority over participating departments is limited, using influence, negotiation, and consensus-building to achieve results.

The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.

Education and Experience Requirements:

• Relevant product management, technology, or telecommunications experience required; a bachelor’s degree in a related field is preferred but not required.
• Eight (8+) or more years of progressively responsible product management, product development, telecommunications, software development, or related experience.
• At least five (5) years of experience leading complex, cross-functional product initiatives for SMB and/or enterprise customers.
• Demonstrated success launching and managing strategically significant products throughout the product lifecycle.
• Demonstrated experience developing business cases and influencing product strategy, pricing, profitability, investment, or lifecycle decisions.
• Significant technical experience, preferably in telecommunications or software development.
• Experience with SD-WAN, SASE, managed security, managed networking, or Agentic AI products is a plus.
• Experience with Confluence, Jira, Figma, Balsamiq, Miro, or similar tools is a plus.

Knowledge/Skills/Abilities:

• Strong understanding of telecommunications products and technologies including, but not limited to voice, data and layered services in a cloud infrastructure.
• Strong understanding of the direct and wholesale sales models.
• Experience driving cross functional teams across all levels and functions.
• Capability to think commercially to drive business cases, product pricing and packaging strategies and margin improvement initiatives.
• Excellent skills in critical thinking, problem solving and analysis.
• Excellent organizational skills and attention to detail.
• Must be able to effectively and persuasively present complex information in a simple way to executive level audiences.
• Solid written & verbal communication skills and gifted in interpersonal interactions (e.g., collaboration, consensus building, conflict management, etc.).
• Excellent documentation, analytic, modeling, financial skills using the Microsoft suite of software (Word, Excel, Access, Power Point, Outlook, OneNote and Teams).
• Experience using Confluence and/or Jira is a plus.
• Ability to function in a fast-paced, dynamic environment - managing diverse priorities
• Confident self-starter with integrity and accountability.
• Highly motivated, competitive, and entrepreneurial individual with a desire to tackle challenging opportunities.

Equal Employment Opportunity and Preference Policy

The Company is an Equal Opportunity/Affirmative Action Employer. In accordance with the Salt River Pima-Maricopa Indian Community preference policy and applicable law, preference in employment, promotion, transfer, training, and rehire will be given in the following order: (1) Enrolled SRPMIC Community Member Veteran, (2) Enrolled SRPMIC Community Member, (3) Legal Spouse of an Enrolled SRPMIC Community Member, (4) Enrolled Member of another federally recognized Indian Tribe, and (5) other qualified applicants. All employment decisions are based on qualifications, ability, and job performance.