Sr Project Lead - Medical Imaging

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

The Sr Project Lead is responsible for the tactical oversight and performance of assigned Project Managers and associated studies in support of Sr. Manager, Project Management. The Operations Lead is responsible for demonstrating superior communication and project management skills when interfacing with Project Management, other departments within ICON, and externally with both Customers and Sites. The Operations Lead is also be responsible for training and mentoring new Project Managers in their assigned Project Management team and providing input to the management team on project placement for new Project Managers. This person supports the Project Managers in KOMs, IM preparation, escalation issues, customer meetings and general activities. This position may help gather and evaluate project management metrics to identify areas of concern and work with the management in Project Management to develop plans to correct these areas. The Operations Lead will monitor company policy and/or process changes and ensure that such changes are correctly adapted into the Project Management department.

Essential Responsibilities

• Maintaining a positive, results-oriented work environment by building partnerships, modeling teamwork, and communicating in an open, balanced, and objective manner

• Providing leadership and direction in assigned Project Management team including routine 1:1 meetings, study portfolio review risk assessments, tactical oversight of study execution and performance management support as requested by Sr. Manager, Project Management

• Cross-trained portfolio management support for both Imaging and Cardiac clinical trials

• Working closely with Project Managers to provide oversight in study startup, timeline management, milestone delivery execution and risk mitigation

• Attending customer meetings, including but not limited to external Kick-Off Meetings and Investigator Meetings as proxy for a Project Manager

• Provide backup for Sr. Manager, Project Management as needed

• Acting as first line of escalation for managing customer expectations and issues with strong communication and organization skills, organizing and leading cross-functional internal support to drive escalation resolution

• Developing and implementing training programs for new Project Managers

• Training and on-boarding of new Project Managers per onboarding plans provided by Sr. Manager, Project Management

• Participate in the interview and candidate selection process

• Support monthly revenue and forecasting review for assigned Project Management team and associated studies

• Supporting with metrics gathering and reviewing, as required

• Identifying the need for new or more efficient processes within Project Management and driving the implementation and standardization

• Working with Project Managers to establish new workflows, work instructions, and processes

• Working with and acting on cross functional teams to develop and implement company processes and/or workflows

• Participating in sponsor facing meetings with Business Development to present on operational capabilities, bid defenses and governance level meetings

• Participate, as requested by Regulatory Affairs, in customer audits of ICON

• May carry an active, reduced project load

Education and Experience Requirements

• Education: Minimum Bachelor’s Degree (preference in Life Sciences or similar) or equivalent education/work experience

• Relevant Work Experience:

• Minimum 5 years of Project Management / Planning / Managerial experience.

• Minimum 5 years’ experience managing aspects of clinical trials required

• Licenses/Certifications: PMP Certification preferred

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply

About Us

ICON is an award-winning workplace that enables you to make a difference to patients’ lives by being part of a world-class clinical research organisation that helps deliver new medicines & medical devices that are benefitting patients worldwide. You are also part of a diverse company that cares about our world and is dedicated to conducting business more sustainably and supporting the communities in which we live.

If you’re as driven as we are, join us. You’ll be working in a great environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.