Sr Software Engineer

Sr. Software Engineer – ServiceNow

Experience:

Minimum 10 yrs. of total experience. Minimum 5 yrs. of experience as ServiceNow Developer

Worked in ITSM organizational structure

Experience implementing the following Core Process Areas: Incident, Problem, Change, Service Catalog, Request and CMDB

Prerequisite:

ServiceNow Development experience

ITIL knowledge

ServiceNow System Admin Certification

ServiceNow Certified Application Developer

Written and verbal communication skills

Responsibilities:

Work on development projects/enhancements for ServiceNow

Handle troubleshooting tickets in ServiceNow. Design, prototype, implement, test, and deploy business rules, technical solutions such as client scripts, UI pages/actions/policies, ACLs and notifications, ServiceNow APIs, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS, development skills, such as HTML, CSS, Angular JS

Create and use update sets to move customizations between ServiceNow instances.

Design and maintain a highly available and recoverable environment.

Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated.

Proactively keep ServiceNow skills current

Peer review, Mentor and share technical knowledge with service management team.

You will be required to work with process owners and other stakeholders.

Qualification:

Bachelor’s Degree in Computer Science/IT or relevant work experience

Shift :

Evening shift - 5pm - 2am IST

Abous Us

At Harris, we believe great people build great software. We offer an environment where employees are empowered to make a real impact, grow their skills, and shape their careers. Our teams enjoy a supportive, award‑winning culture, a casual and collaborative workplace, and opportunities to learn from a diverse group of businesses and industries.

We are financially strong and proudly part of Constellation Software Inc. (CSI), the largest software company in Canada, providing long‑term stability alongside entrepreneurial autonomy. In addition to a competitive compensation and benefits package, we offer meaningful perks, flexibility, and—most importantly—a culture that values people, curiosity, and having fun while doing great work.

Follow us on LinkedIn to learn more about our culture, values, and career opportunities.

Equal Opportunity

Harris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Applicants who require a reasonable accommodation due to a disability may contact us by email at HarrisTalentAcquisition@harriscomputer.com. Accommodation requests may be made at any time. This email address is dedicated solely to accommodation requests and cannot be used to inquire about application status.

Know Your Rights Poster

EO 13496: Notification of Employee Rights under Federal Labor Laws

Our commitment to fair and equitable hiring. As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement. All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions.