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SSI Integration & Support Specialist

Helios CR, IncCustomer Support
Hiring from
United States
Work type
Remote
Posted
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Job Title: Study and Site Integration Specialist

FLSA Classification: Non-exempt

Reports to: Director of Study and Site Integration

Job Summary/ Objective:

The Study and Site Integration Specialist is responsible for supporting the integration of new clinical trial sites and studies into the company’s clinical research infrastructure, focusing on systems and processes that interact with Study Source. The Specialist plays a key role in assisting with the planning, execution, and testing of integration activities while ensuring that new sites understand relevant policies, procedures, and tools. This position works closely with the Director of Study and Site Integration and other stakeholders to maintain consistency and efficiency in study source management across sites and studies.

Essential Functions:

  • Assist in the creation and maintenance of study sources for ongoing and new studies.

  • Assist in the integration of new clinical trial sites by supporting standard processes related to study sources.

  • Provide administrative and technical support for integration activities.

  • Help maintain documentation and records related to study source.

  • Work with team members to ensure new sites are trained on company policies, procedures, and tools.

    Support reporting and data management tasks related to Study Source.

  • Collaborate with the Study and Site Integration Specialist and task-force teams to ensure smooth system and process integration.

  • Assist in the creation and upkeep of study sources for ongoing and new studies.

  • Provide general support to the training department in developing integration-related materials.

  • Communicate with internal teams and stakeholders as needed.

  • Identify and report any issues or concerns related to site integration to the Director of Study and Site Integration.

  • Perform other duties as assigned.

Education/Experience/Skills

Education: Bachelor's degree in a related field (e.g., clinical research, healthcare administration, public health)

Experience: Experience with clinical research software and systems (e.g., CRIO (Clinical Research IO), Complion, Looker, Asana).

  • 2+ years of experience in clinical research, preferably in a site integration or related role

Knowledge/Skills/Abilities:

  • Proficiency in Microsoft Office Suite.
  • Strong understanding of clinical research regulations.
  • Strong organizational and project management skills.
  • Effective communication and interpersonal skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Basic medical knowledge.

Working Conditions/ Physical Demands:
Standard operating hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. May be required to complete job-related tasks outside of that time frame in excess of a standard 40-hour work week. Requires prolonged walking, standing, some bending, stooping, and stretching. Requires hand-eye coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Work may be performed remotely.

Travel required: as needed

Disclaimer:

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.

Applicants must be authorized to work in the United States. This position does not offer employment visa sponsorship or relocation assistance.

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