Stock & Inventory Team Leader

Location: Stevenage — at least 3 days a week on site, with UK travel as required.

Salary: Up to £38,000 depending on experience

Benefits: Bonus, Pension, Holiday, plus many more

Lead Compliance, Drive Standards, Support Operational Excellence

At Arcus, we're looking for an experienced Team Leader to take ownership of our national compliance testing, audit, and starters/leavers processes. Reporting to the Category Manager – Stock & Inventory, you'll provide hands-on line management for five direct reports. This is a fantastic opportunity for a people-focused leader who enjoys developing teams, driving high standards, and ensuring operational compliance across a large field-based engineering workforce.

You'll lead a team of Mobile Stock & Inventory Coordinators and Tools & Compliance Testers, helping to ensure our engineers have the stock, equipment, tools, and support they need to deliver exceptional service safely and effectively.

If you're passionate about compliance, delivering commercial costing savings, continuous improvement, and leading high-performing teams, we'd love to hear from you.

About the Job

Leadership & Team Management

• Lead, coach and develop a team of compliance and stock management professionals. Set clear objectives, hold regular one-to-ones and performance reviews, and address performance issues in line with HR policies. Maintain the team's competency, certification and training compliance.
• Manage workload planning, resource allocation and team cover arrangements.
• Support recruitment, onboarding and ongoing development of team members.

Compliance Testing & Auditing

• Manage compliance testing for tools and equipment used by field-based technicians, delivering planned tests and their mandatory audits to the agreed schedule through approved planning systems and coordination with internal support functions. Manage reporting, investigation, corrective action and escalation for non-compliance, failed audits and equipment exceptions.
• Ensure every compliance test includes a complete audit of van stock and excess stock, vehicle checks, and an Evotix Audit completed to the required evidence standard.
• Drive growth in audit activity, maximising opportunities when engineers attend training events.
• Monitor and report on compliance and audit completion, evidence quality, asset uptime and first-time-fix/recall outcomes, using the findings to identify improvements.

Starters & Leavers Management

• Oversee the national new starter and leaver process for van stock, tools and equipment.
• Ensure smooth transitions, accurate asset tracking and robust recovery procedures.
• Ensure Mobile Stock & Inventory Coordinators complete physical tool recovery and verification for leavers, with exceptions escalated and records updated by the Stock & Inventory Administrator. Ensure leaver details and recovery status reach line managers promptly through the administrative process.

Stock, Tools, PPE & Equipment Governance

• Support and manage excess stock across the business, alongside overseeing stock, tool, PPE and equipment compliance processes.
• Work with our preferred suppliers to develop an effective stock replenishment process that supports engineers in achieving first-time fix and productivity targets.
• Monitor stock and asset records, equipment status and compliance expiry dates, ensuring excess stock records are kept accurate and excess tool and equipment asset records are updated on Alcumus. Run monthly reports on harness and lanyard manufacture expiry dates, and monitor and report failed, missing, lost or stolen equipment.
• Support delivery of Face Fit Testing and other specialist compliance activities.
• Ensure equipment disposal is completed in accordance with relevant legislation and standards, including disposal of faulty or failed equipment in line with WEEE regulations.
• Manage the business's eBay account, including selecting items for sale, valuation and pricing, creating and maintaining listings, buyer communications, packing, dispatch and returns, financial reconciliation and sales reporting.

Continuous Improvement

• Review and improve processes to enhance compliance, efficiency and service delivery.
• Support audits, mobilisations and business projects.
• Champion safe working practices and ensure Arcus values are reflected in everything your team does. Check compliance records weekly, resolve data discrepancies and lead the organisation and control of business compliance at zone level. Ensure accidents and near misses arising during testing or assessments are promptly recorded, investigated and escalated.

To be successful you will have:

Essential Experience & Qualifications

• Minimum 3 GCSEs or equivalent (A–C grade), including English and Maths.
• Proven experience leading and developing teams.
• Full UK manual driving licence.
• Working knowledge of Microsoft Office applications, including Excel, Word and PowerPoint.

Desirable

• Experience within Facilities Management or a field-service environment.

Key Skills

• Strong leadership and people-management capability.
• Excellent organisational and planning skills.
• High attention to detail and accuracy.
• Experience working in a customer-facing, time-sensitive environment, with the ability to manage multiple priorities at pace.
• Strong communication and stakeholder management skills.
• Problem-solving mindset with a focus on continuous improvement.

Why Join Arcus?

This role offers the opportunity to make a significant impact across a national operation. You'll play a vital role in ensuring compliance, supporting our engineering teams, and driving operational excellence across the business.

You'll join a collaborative and supportive Supply Chain team where your expertise, leadership and ideas for improvement will be valued and encouraged.

Ready to Apply?

If you're an experienced compliance or operational leader looking for your next challenge in a national, people-focused role, we'd love to hear from you. Apply today and help us drive compliance, safety and service excellence across Arcus.