Strategic Account Executive

Navion is a pharmacy benefit consultant driving affordable, future-focused solutions that help our clients navigate pharmacy cost and complexity with clarity and confidence.

In this role as a Strategic Account Executive, you will serve as the strategic leader for assigned high-complexity client accounts, responsible for driving retention, growth, and overall account performance. You will lead renewal strategy, contract negotiations, and PBM procurement processes, while guiding the development and execution of savings initiatives, clinical programs, and other strategic solutions.

Strategic Account Executives collaborate closely with PBMs, third-party vendors, internal analytics teams, implementation partners, and account management staff to ensure alignment with client objectives and successful execution of initiatives. In addition, SAEs provide leadership, mentorship, and guidance to internal team members in support of client success.

Role and Responsibilities:

· Serve as the primary strategic leader for assigned high-complexity client accounts, ensuring retention, growth, and long-term partnership success

· Build and maintain multi-level executive relationships with clients, brokers, PBMs, and third-party partners

· Develop and execute strategic account plans that identify growth opportunities, clinical initiatives, and risk mitigation strategies

· Analyze utilization, financial, and trend reporting to identify high-impact pharmacy cost management opportunities and present recommendations to clients

· Lead renewal strategy discussions, including contract negotiations and procurement processes

· Facilitate and lead PBM RFP processes, including financial analysis, vendor evaluation, presentation of results, and strategic recommendations

· Oversee major client implementations and program rollouts in partnership with PBMs and internal teams

· Manage and align PBM and third-party vendor relationships to ensure accountability and strategic alignment

· Deliver industry insights, pharmacy market trends, and consultative guidance to clients on an ongoing basis

· Coordinate cross-functional collaboration across internal teams to ensure timely execution of client initiatives and deliverables

· Serve as an escalation point for complex client or vendor issues

· Provide mentorship and guidance to account team members to support professional development and client success

· Represent Navion’s culture, values, and strategic vision in all external interactions

Qualifications and Education Experience:

• High School Diploma required; Bachelor’s degree strongly preferred
• 5+ years of client success experience in PBM, health plan, brokerage, or related healthcare consulting environment
• 3+ years of account growth and retention responsibility
• 2+ years of implementation or project leadership experience
• Experience leading PBM renewals and RFP processes
• Proficiency in Microsoft Office (PowerPoint, Excel, Word, SharePoint, Outlook)
• Experience with CRM systems (e.g., Salesforce)
• Strong executive communication, presentation, and relationship-building skills
• Ability to travel up to 20%

Preferred:

• 10+ years of pharmacy benefit or client management experience
• Strong analytical and consultative background
• Demonstrated ability to influence executive-level stakeholders