Strategic Advisor, Enterprise, Rentals

About the team

About the role

We are seeking an exceptional Enterprise Strategic Advisor to drive exponential growth in the Rentals marketplace. As a Strategic Advisor, you will be fully committed to delivering unparalleled customer service to our largest Enterprise partner and achieving strong net book growth. Your focus will be on robust retention, consistent revenue growth, and continued product adoption. With a strong entrepreneurial mindset, you will identify opportunities within your region's portfolios and foster their success. Join this account team who is a key revenue driver for the overall business and shaping our success and product roadmap in 2026 and beyond.

As a member of the Zillow Rentals Enterprise Team, Strategic Advisors supporting this account thrive in a highly collaborative, dynamic, fast-paced environment where change is constant. As a Strategic Advisor, you will be expected to achieve the following objectives:

• Oversee relationship and growth of some of Rentals’s largest Enterprise partners who have the highest portfolio participation.
• Perform presentations with key decision makers to identify upselling/cross selling opportunities within accounts.
• Travel (up to 50%) as needed to maintain and strengthen partnerships.
• Conduct business reviews with clients, providing insights and metrics to ensure their account is set up for success with the goal of helping grow, retain, and engage our client base.
• Own your book of business and help nurture our next generation of top clients.
• Serve as a coach, mentor, and educator of our Multifamily clients to encourage mutual success; viewed as an extension of their marketing teams and a consultant on all things multifamily.
• Facilitate positive client experiences through your expertise of our systems & processes.
• Demonstrate knowledge of industry trends, market conditions, and advertising tendencies.
• Conduct and facilitate regular client experience and engagement events to build partnership.
• Participate in multifamily rentals conferences, association meetings, trade shows, and property management company meetings to increase partnerships, revenue and exposure to the Zillow Rental Network.
• Meet and exceed assigned goals/quotas on a quarterly basis.
• Be an expert in all Zillow Rentals Network products and services.
• Represent the voice of the customer internally to influence product roadmaps, marketing strategies, and sales process improvements.
• Provide internal leadership by mentoring other Strategic Advisors, elevating team performance, and contributing to onboarding, best-practice development, and thought leadership across the broader organization.
• Act as a strategic contributor to enterprise go-to-market evolution, identifying new opportunities, supporting early-stage product pilots, and shaping approaches for emerging or high-impact initiatives.
• Operate with a high degree of autonomy, determining methods and procedures on new or special assignments, and leading cross-functional workstreams as needed.

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $124,700.00 - $199,300.00 annually. This base pay range is specific to these locations and may not be applicable to other locations.

In Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia the standard base pay range for this role is $118,500.00 - $189,300.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.

Who you are

• Collaborates effectively in a team environment, working toward shared goals and celebrating collective success.
• Minimum of 10 years of experience in sales or account management, with a proven track record of success.
• High energy and strong desire to achieve top results, with a charismatic and positive can-do attitude, both virtually and in-person.
• Exceptional relationship-building skills, with the ability to drive revenue growth through strong client connections.
• Demonstrated ownership and dedication to work efficiently and accurately in a fast-paced, constantly evolving environment.
• Ability to confidently present to multiple decision makers, including C-Suite executives.
• Passion for engaging in high-level conversations with key decision makers and influencers.
• Excellent written and verbal communication skills.
• Proven track record of meeting and exceeding sales goals and other key performance metrics.
• Highly proficient in Microsoft Office and Windows-based applications.
• Familiarity with CRM systems, such as Salesforce.com, is preferred.
• Proficient in using Excel, Tableau, and other data analytic tools, including Google Analytics.
• Commitment to traveling up to 50% of the time.

Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help people navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company reshaping an industry and helping more people make home a reality.

How we work is a key part of that transformation. Through Cloud HQ, our strategic approach to distributed work, most employees have the flexibility to work from wherever they’re most productive—enabling us to move fast, stay connected and deliver on our people promise.

Zillow is honored to be recognized among the best workplaces in the U.S. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2026, and included on TIME’s America’s Best Companies 2026 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

How We Work

At Zillow, flexibility isn’t a perk - it’s how we work. Cloud HQ is our distributed work model, built on trust, clear systems, and the belief that you can do great work from wherever you are. It’s not about where you work. It’s about moving forward - together.