Strategic Business Development Manager (Professional Services)

About Ciellos Ciellos is a Microsoft Dynamics 365 technology consulting powerhouse. We are a Solutions Designated Partner in AI Business Solutions and a certified Microsoft ISV Development Center. Our expertise covers a broad range of Microsoft technologies, such as Microsoft Dynamics 365 Business Central, Finance and Supply Chain Management and Customer Engagement, in addition to Power Platform, Azure, AI, Copilot and more. Ciellos has a proven partner centric business model that supports technical excellence, global project delivery, and repeatable methodology. Our deep experience comes from over 25 years of working with Microsoft partners and technologies. At Ciellos, we want to attract and retain the best and brightest to support our mission of excellence within our mission Everything Microsoft Dynamics . Ciellos operates globally with regional locations in Albania, Brazil, Canada, Denmark, Macedonia, Portugal, Ukraine, and the USA, as well as supporting remote employees from other locations. You will be working with recent technologies in a strong team of professionals. Position Overview We are looking for a commercially driven and relationship focused Strategic Business Development Manager to join our Professional Services team in EMEA. In this role, you will be responsible for developing new business opportunities and expanding relationships with Microsoft partners across Europe. You will work closely with partners to understand their business challenges, identify opportunities where Ciellos' Professional Services can add value and translate these into successful commercial engagements. This is a quota carrying role with a strong focus on consultative selling, business development and long-term partner growth. The position reports to the Director, Sales EMEA of Professional Services and can be based anywhere in Europe. Key Responsibilities Strategic Growth & Business Development • Develop new business opportunities across the EMEA Microsoft partner ecosystem • Identify and approach potential partners and commercial opportunities • Build and manage a strong pipeline of Professional Services opportunities • Identify upsell, cross sell and expansion opportunities within existing partner relationships • Develop account and partner growth plans aligned with business objectives • Translate partner challenges into relevant Professional Services solutions • Contribute directly to revenue targets across the EMEA region • Work closely with marketing, delivery and technical teams to develop opportunities Partner Relationship Management • Build and maintain trusted relationships with Microsoft Dynamics partners across Europe • Understand partners' business models, strategic priorities and delivery challenges • Position Ciellos as a long-term Professional Services partner • Develop relationships with key commercial and operational stakeholders • Conduct regular partner meetings and strategic business reviews • Identify future opportunities based on partner growth plans and market developments Commercial & Contract Management • Lead commercial discussions including pricing, proposals and negotiations • Create and manage proposals for new and existing opportunities • Manage Statements of Work and commercial agreements • Drive opportunities from initial conversation through negotiation and closing • Collaborate with delivery teams on scope, estimates, resourcing and timelines CRM & Pipeline Management • Maintain accurate and up to date CRM records • Manage pipeline, opportunities and forecasting activities • Track partner engagement and business development activities • Provide visibility on expected revenue, opportunities and commercial risks • Contribute to forecasting, leadership updates and strategic planning Delivery Alignment • Work closely with Professional Services delivery teams throughout the sales process • Ensure commercial commitments are aligned with delivery capabilities • Maintain awareness of project progress and potential follow up opportunities • Support strong alignment between partner expectations and service delivery What is needed to succeed in the role? Requirements • 4-5+ years selling Microsoft Dynamics or similar solutions • Demonstrated selling experience carrying a revenue quota and achieving commercial targets • Strong consultative selling skills and the ability to uncover business needs and translate them into commercial opportunities • Professional fluency in English • Based in Europe and authorized to work in your country of residence * Preferred Qualifications / Nice to have • Experience within the Microsoft partner ecosystem • Knowledge of Microsoft Dynamics 365, particularly Business Central and/or Finance & Supply Chain Management • Existing relationships within the Microsoft Dynamics partner ecosystem • Knowledge of Microsoft partner programs and the broader Microsoft Business Applications ecosystem * This is an EMEA position and is open to candidates based anywhere in Europe. The role can be performed remotely, with travel across Europe depending on partner and business needs. Compensation The base pay offered may vary depending on job-related knowledge, skills, experience, and location. Range for this role : Our Benefits and Perks • Flexible Work Environment : Enjoy flexible hours and remote work options. • Generous Time Off: Take advantage of 4 weeks of annual paid time off and 11 national holidays. • Comprehensive Health Insurance: Benefit from flexible usage options and reimbursements within your annual allowance. • Professional Growth: Receive mentoring and training from Microsoft Dynamics experts, plus reimbursement for Microsoft certifications. • Referral Bonuses: Earn bonuses for successful candidate referrals after they pass the probationary period. • Social Fun: Participate in fun online events and office gatherings at our core Ciellos locations. Our Culture Our culture ensures everyone has a voice and feels truly welcome. People matter most at Ciellos and have always been at the heart of our business. We regularly ask our employees to share what they think about our strengths as a company. How does Ciellos promote a strong culture across the multi-national organization? • Family oriented environment • Consistent leadership, based on trust and responsibility • Management provides autonomy and trusts employees to manage their tasks independently • Healthy hybrid work environment - work-life balance is not just talked about, but is a focus • When in the office, frequent opportunities to enjoy lunch as a team focused on comradery Our Values That Shape Everything We Do at Ciellos • Trust - is the foundation for all our relationships • Respect - for everyone, at the heart of our culture • Courage - to advise, consult, and plan at the highest potential • Harmony - in collaboration, solutions, and teamwork • Quality - focused on the highest quality of workmanship • Team - supporting each other, our partners, and our customers Why Should You Join Ciellos? • International consulting company with unique ERP talent • Frontrunner of the Women in Dynamics equality initiative • One of only a few Microsoft Dynamics Development Centers globally • 220+ Dynamics Upgrades and Migrations • 250+ Dynamics ERP Implementations • Managing more than 250 projects of various sizes and complexity annually • Internal rating of Employer Brand 8.35 out of 10 • Remote work with flexible schedules or hybrid work in offices • Offices in 8 countries - USA, Canada, Brazil, Denmark, Portugal, Macedonia, Albania, Ukraine - with almost 200 employees total • 10+ years of average Dynamics experience of our staff • 25+ years of industry experience working with Microsoft in the ERP space Who Should Apply? We invite you to apply to our positions even if you do not meet 100% of the qualifications listed in the description. If you're passionate about our mission and aligned to Ciellos values, we hope you'll come to contribute to our culture. We are not able to sponsor visas or take over sponsorship at this time. Recruitment Notice We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. By choosing to apply you agree to your Personal Data gathering and processing. When you apply for a job at Ciellos, Ciellos will collect and use personal data about you during the recruiting and hiring process. Notice to Recruitment Agencies and Third Parties We are not accepting candidates submitted by third-party agencies or recruiters.