Strategic Partnerships Manager

Job title: Strategic Partnerships Manager

Reports to: VP, Priority Commerce - Revenue Management

Department: Central Services

Location: Remote

Grade: 18

About Priority:

Priority Commerce is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter.

We achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities.

At Priority Commerce, we're driven by results. We expect our people to be known for results - bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive.

About the Role:

The Strategic Partnerships Manager is responsible for advancing high-value commercial opportunities from initial executive or partner sponsorship through contract execution and transition to implementation.

The Strategic Partnerships Manager serves as the commercial owner once a qualified opportunity has been introduced through executive leadership, strategic partners, or other relationship-driven channels. The role creates structure and momentum around the deal, coordinates internal and external stakeholders, works through commercial and contractual requirements, and ensures prospects have a clear understanding of Priority’s operating model, responsibilities, and expectations before implementation begins.

Responsibilities:

Strategic Deal Execution

• Take ownership of qualified strategic opportunities once they have been sourced by executive leadership, external partners, Business Development, or other internal channels.

• Establish and manage the deal plan, including key milestones, outstanding decisions, dependencies, stakeholders, and target close dates.

• Maintain consistent momentum throughout the closing process and proactively identify issues that could delay execution.

• Coordinate follow-up across internal teams and the prospective client to ensure commitments, decisions, and deliverables are completed on time.

• Serve as a primary point of coordination for the prospect during the commercial closing phase.

Commercial & Contract Coordination

• Lead discussions regarding commercial terms and conditions within established deal parameters.

• Coordinate contract review and redline resolution between the prospect, Legal, Sales, Revenue Management, Risk & Compliance, and other internal stakeholders.

• Help translate contractual or operational requirements into clear business terms for prospective clients.

• Escalate non-standard commercial terms, pricing exceptions, contractual risks, or other deal considerations to the appropriate decision-makers.

• Ensure final commercial structures are consistent with approved pricing, economics, and deal frameworks.

Banking, Treasury & Regulatory Expectations

• Help prospects understand Priority Commerces’ operating model and their respective responsibilities within the relationship.

• Clearly communicate client obligations associated with money movement, including applicable operational, compliance, and licensing considerations.

• Partner with Risk & Compliance, Legal, Treasury, and Operations when additional guidance or clarification is required.

• Ensure material responsibilities, dependencies, and requirements are understood before contractual commitments are finalized.

• Identify potential operational or regulatory concerns early in the process and engage appropriate subject-matter experts.

Deal Coordination & Cross-Functional Leadership

• Bring together the appropriate internal stakeholders to resolve open commercial, contractual, operational, technical, or compliance-related issues.

• Facilitate deal meetings and maintain clear documentation of decisions, owners, and next steps.

• Create visibility into deal status and escalate unresolved issues that may jeopardize timing or execution.

• Partner closely with executive sponsors while increasingly assuming responsibility for the day-to-day progression of the opportunity.

• Maintain accurate deal status, notes, milestones, and next steps within the CRM or applicable sales management tools.

Client Transition & Onboarding Readiness

• Prepare clients for a successful transition from the sales process into implementation.

• Introduce the appropriate onboarding and implementation resources at the right stage of the deal.

• Ensure onboarding teams receive clear documentation regarding the agreed commercial structure, client expectations, commitments, requirements, and known complexities.

• Facilitate a formal handoff between the client, executive or sales sponsor, and onboarding team.

• Stay engaged through the transition period when necessary to resolve commitments or questions originating during the sales process.

Sales & Executive Opportunity Support

• Support executive leadership and senior sales resources on strategically important or complex opportunities.

• Develop a strong understanding of Priority’s capabilities across payments, banking, treasury, and related financial technology solutions.

• Participate in client conversations and help translate the executive-level vision into a defined commercial path forward.

• Provide structure and follow-through that allows senior executives and relationship owners to focus on relationship development and strategic selling.

• Support strategic opportunities originating through referral partners and other externally sourced relationships.

What Success Looks Like:

• Strategic opportunities maintain momentum from executive introduction through contract execution.

• Deals have clearly documented next steps, owners, dependencies, and timelines.

• Contract redlines and commercial questions are actively managed rather than waiting on individual stakeholders.

• Prospects understand key commercial, operational, compliance, and money-movement responsibilities before signing.

• Internal stakeholders are engaged early enough to prevent avoidable surprises late in the sales process.

• Executive sponsors spend less time managing administrative deal progression and more time focused on strategic relationships.

• Onboarding teams receive complete, accurate handoffs with minimal need to revisit commitments made during the sales process.

• Strategic deals move from qualified opportunity to signed agreement efficiently without sacrificing appropriate commercial or risk discipline.

Candidate Requirements:

• Bachelor’s degree in Business, Finance, Economics, or a related field, or equivalent relevant experience.

• 2–5 years of experience in banking, treasury management, payments, fintech, commercial banking, business development, sales, or a related client-facing financial services role.

• Working knowledge of treasury services, payment flows, commercial banking products, or money movement.

• Experience supporting client negotiations, commercial agreements, implementations, or complex relationship management.

• Strong organizational and project management skills with the ability to manage multiple active opportunities simultaneously.

• Ability to coordinate across Legal, Compliance, Operations, Product, Finance, and Sales.

• Strong written and verbal communication skills.

• Comfortable working directly with clients and senior internal leaders.

• Ability to understand complex issues and translate them into clear decisions, responsibilities, and next steps.

Preferred Qualifications

• Experience within fintech, payments, treasury management, commercial banking, or embedded finance.

• Exposure to contract negotiation and commercial agreement redlines.

• Familiarity with money transmission, sponsored banking models, payment processing, ACH, wires, or related regulatory considerations.

• Experience supporting enterprise or strategic client opportunities

Work Environment & Culture:

We believe that performance and experience go hand in hand - an exceptional employee experience is earned through contribution. We are a results-driven team, grounded in our core values: ownership, authenticity, service, trust, innovation, and camaraderie.

Our culture is built for those who want to make an impact. We challenge each other to grow, celebrate progress, and support one another through shared goals and real connection. Whether you're building technology, serving clients, or supporting internal teams, you’ll be part of a company that empowers you to perform at your best and be known for results.

Compensation and Benefits:

Compensation range: $96k-$118k
We invest in the whole employee - personally and professionally. Our benefits package is designed to support your well-being, growth, and success - both inside and outside of work.

Financial Wellness

• Bonus programs

• 401(k) match

• Employee Stock Purchase Program (ESPP)

• HSA and FSA options

• Financial wellness resources and employee discount programs

Health & Well-being

• Medical, dental, and vision coverage

• Mental health support for employees and dependents through Lyra Health

• Family planning and women’s health benefits through Carrot

• Gym membership reimbursement and virtual wellness programs (including yoga)

Time Off

• 3 weeks PTO to start, with unlimited PTO after year one

Growth & Development

• Education expense reimbursement

• Leadership development programs

• Certified Payments Professional (CPP) certification support

We believe great performance starts with feeling supported - and we’ve built our benefits with that in mind.

Traditional Physical Requirements:

• Requires prolonged sitting, standing, bending, stooping and stretching.

• Requires the ability to lift 10 pounds.

• Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction).

Join our team at Priority Technology Holdings, Inc. and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.