Strategic Partnerships Manager

Employment: Full-time, permanent

Reports to: Chief Executive Officer

Location: Sydney or Melbourne (hybrid)

FinTech Australia is the peak body representing Australia's fintech sector. We work with members, partners, regulators and government to support the growth of the Australian fintech ecosystem. We run flagship events including Intersekt Fintech Festival, Data Horizons Summit, and the Finnie Awards, and we deliver policy advocacy, member services, international programs and commercial partnerships.

The Partnerships Manager owns FinTech Australia's corporate, industry and event sponsor relationships. Reporting directly to the CEO, you will grow partnership revenue, make sure every partner gets measurable value from working with us, and connect partners with our members in ways that help those members build, scale and reach their objectives.

FinTech Australia is a not-for-profit funded through membership and events, with no government funding. Partnerships are a core revenue line, and this role is accountable for retaining and growing it.

Most partners engage with our members through online and in-person events, so the role carries a significant event component. You will be hands-on in planning and delivery, with support from the events and operations team.

• Own all corporate and industry partner relationships, from onboarding through to renewal
• Agree servicing KPIs for each partner with the CEO and report on delivery against them
• Run regular partner check-ins and structured feedback, and act on the results
• Review partner services on an ongoing basis to confirm they deliver value to members
• Connect members with relevant partners to help them build, scale and reach their objectives
• Drive renewals and growth across the existing partner portfolio

• Develop and deliver a 12-month Partnerships strategy and annual program, with revenue targets agreed with the CEO
• Build and manage the new-business pipeline across corporate partners, industry partners and event sponsors
• Prepare proposals, prospectuses and bespoke partner packages, and negotiate agreement terms
• Identify new revenue opportunities and recommend short- and long-term goals to the CEO
• Flag gaps, risks and resourcing needs ahead of each program year
• Develop and maintain the systems and processes that keep the partnerships function running smoothly, including CRM pipeline reporting
• Track national and global fintech developments, including regulatory change, to identify partnership opportunities and topics of interest to members

• Lead sponsor engagement for flagship events including Intersekt and the Finnie Awards, maximising sponsor visibility and return
• Generate new sponsorship leads and create new ways for sponsors to engage with the community
• Plan and deliver partner-led events, online and in person, that bring the community together
• Collect sponsor feedback and turn it into recommendations for future events

• Make sure members know about, and use, the services our partners provide
• Work with the team on member engagement and retention, staying across member offerings and new initiatives
• Help grow membership and awareness of FinTech Australia's value proposition across partner networks
• Build a collaborative environment among members, partners, regulators and other ecosystem stakeholders
• Contribute to reporting to the Board, members and the wider community as required

• Champion the FinTech Australia brand, values, and member brands in all communications
• Cross-functional collaboration with Marketing, Events, Policy and Member Services
• Other duties as reasonably required by the CEO
  

• Minimum 2–3 years' experience in partnerships, account management, business development or relationship management
• Demonstrated experience negotiating agreement terms and partner contracts
• Strong strategic, analytical, organisational and commercial sales skills
• Experience developing and managing events
• Strong written and verbal communication skills
• Ability to manage your own time and multiple projects at once
• Comfort working in CRMs and productivity tools (Google, Excel, CRM tools etc)
• Commitment to shared leadership and working in cross-functional teams
• Right to work in Australia

• Partnerships or account management experience in financial services and/or a tech startup
• Experience in the not-for-profit, association, accelerator/incubator or coworking sector
• An existing network across the Australian fintech and financial services ecosystem
• Experience working with interns and volunteers
  

• Full-time, permanent employment
• Sydney or Melbourne-based, hybrid working
• Some interstate and overnight travel required, including for major events
• Probation period: 6 months
  

• Base salary: $85,000 – $110,000 + 12% superannuation, dependent on experience