Student and Academic Administration Officer

• Faculty of Engineering, Architecture and Information Technology / School of Electrical Engineering and Computer Science
• Full-time positions with fixed term and continuing opportunities
• Full-time equivalent base salary will be in the range $85,451.97 - $94,983.84 + 17% super (HEW Level 5)
• Based at our St Lucia Campus

About This Opportunity 

Join UQ as a Student and Academic Administration Officer and help deliver a positive experience for students throughout their university journey.

As a Student and Academic Administration Officer at UQ, you'll be at the heart of delivering services that support student success and academic excellence. Working as part of a collaborative team, you'll provide expert administrative support, solve complex problems, engage with a diverse range of stakeholders, and contribute to processes that help students thrive throughout their university journey.

Within the School of Electrical Engineering and Computer Science, you will support a large and diverse student cohort. A key focus of this role is providing accessible, face-to-face student advising through the School's drop-in service, helping students navigate their study plans and University processes with confidence. Your contribution will help students make informed decisions and progress successfully through their studies, while supporting the School's broader teaching and learning activities.

Key responsibilities will include:

• Provide face-to-face student advising through the School's drop-in service, offering clear procedural guidance on study plans and referring matters requiring academic judgement or delegated authority to Academic Advisors.
• Support key student and academic administration processes, including late enrolment, extension requests, deferred examinations, remarks, electronic course profiles, examination papers, grade uploads and amendments.
• Coordinate student and School activities, including Student Consultative events, School thesis seminars and committee support, while maintaining accurate administrative records and systems.
• Deliver exceptional service and expert advice to students, staff and external stakeholders through a range of communication channels, helping to create a positive and seamless university experience.
• Coordinate a diverse range of student and academic administration activities, assessing applications, processing documentation, and responding to enquiries.
• Maintain accurate, secure and confidential student records, ensuring the integrity of information of key academic and administrative processes.

Join a vibrant professional community dedicated to supporting student success. As your experience grows, you'll have opportunities to expand your knowledge across a variety of specialist student administration functions, broadening your skills, developing your career, and discovering new opportunities within one of Australia's leading universities.

About You  

A relevant undergraduate qualification, or an equivalent combination of experience, education and training that demonstrates your capability in a similar environment.

• The ability to confidently manage competing priorities, maintain accuracy, and deliver results in a fast-paced, high-volume administrative setting.
• Strong written, verbal and interpersonal communication skills, with a talent for providing clear advice and building positive relationships with a diverse range of stakeholders.
• A genuine commitment to delivering exceptional customer service, complemented by sound judgement, attention to detail, and a proactive approach to problem-solving.
• Confidence in learning and navigating complex systems, databases and digital tools, with the ability to quickly adapt to new technologies and processes.
• Sound knowledge and understanding of administrative processes related to student and academic administration, or relevant experience demonstrating the capacity to rapidly acquire and apply this knowledge in line with University policies and procedures.
• Demonstrated ability to interpret and apply program rules, policies and procedures to individual student study plans is desirable.
• Experience working in student or academic administration within a university or other educational provider would be highly regarded.
• Eligibility for a Blue Card.

About UQ

As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world, working together to create a better world. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available.

Enjoy up to 26 weeks paid parental and primary care leave, 17% super, 17.5% leave loading, flexible and hybrid working options, health and wellbeing programs, a heavily discounted Study for Staff program, on‑campus childcare, affordable parking, and salary packaging.

Interested?

For more information about this opportunity, please contact Ms Erin Frazer at e.frazer@uq.edu.au. For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line. 

When you apply, please ensure you upload a resume and cover letter summarising how your background aligns to the ‘About You’ section. Please note that applications received via email will not be accepted.

Other Information 

Pre-employment checks may include: verification of the right to work in Australia. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

We're dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We’re also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing talent@uq.edu.au or calling +61 7 3365 2623.

Applications close Sunday November 29th 2026 at 11.00pm AEST (R-70008).

Acknowledgment of Country:

The University of Queensland (UQ) acknowledges the Traditional Owners and their custodianship of the lands on which UQ is situated. We pay our respects to their Ancestors and their descendants, who continue cultural and spiritual connections to Country.

Why Choose UQ?

At the University of Queensland, we are proud to be one of Australia’s leading research and teaching institutions, consistently ranking among the top 50 universities worldwide.

As a member of the prestigious Group of Eight (Go8) universities, UQ is widely recognised for its intensive focus on research and teaching excellence – evidenced by our numerous accolades including more teaching awards than any other Australian University and reflected in UQ being the number one recipient of ARC Fellowships and Awards nationally across all scheme years (totalling 452 awards worth $339 million).

Our state-of-the-art facilities, libraries, and cutting-edge research centres offer unparalleled opportunities for academic and professional growth. With five faculties, a number of globally recognised research institutes, and over 100 research centres, we attract an interdisciplinary community of more than 7000 staff, supporting more than 55,000 current students from over 137 countries.

Career Development and Support:

UQ is dedicated to supporting the career aspirations of our students and staff. Our comprehensive career services provide personalized guidance, skills development, and networking opportunities to help you achieve your professional goals. Whether you are a student seeking internships and job placements or a staff member looking for career advancement, UQ is here to support you every step of the way.

Diverse and Inclusive Community:

UQ values equity, diversity and inclusion and seeks to reflect the broader community by attracting and retaining high-quality staff from a range of backgrounds. Our commitment to equity, diversity, and inclusion aims to ensure that everyone at UQ feels valued and empowered to achieve their full potential. We are particularly interested to hear from people who bring diversity to UQ – whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability.

Join the UQ Community:

Whether you are a recent graduate, an Academic, or an experienced professional, UQ offers a wide range of opportunities to help you grow and succeed. Explore our current job openings, discover our programs, and become part of a community that is dedicated to creating lasting, meaningful impact for the communities in which we live and work.

For more information about working at UQ and our employee benefits (such as generous leave provisions, 17% superannuation, flexible working arrangements, and health and wellness discounts) please visit Why Work at UQ.