Study Support Assistant

Study Support Assistant

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

As a Study Support Assistant at ICON, you will provide administrative and operational support for clinical trials, contributing to the advancement of innovative treatments and therapies.

What You Will Do:

You will take responsibility for clinical research deliverables, applying your skills to ensure quality and efficiency.

Key responsibilities include:

• Assisting with the preparation and distribution of study documents, including protocols, informed consent forms, and regulatory submissions.
• Coordinating study-related meetings and maintaining meeting minutes and action items
• Managing study-related correspondence, including emails, phone calls, and faxes.
• Supporting study teams in the maintenance of study files and documentation, ensuring compliance with regulatory requirements and company procedures.
• Assisting with the tracking and management of study-related materials and supplies.

Your Profile:

You will bring relevant clinical research experience, along with the following qualifications and skills.

Required qualifications and experience:

• High school diploma or equivalent required; Bachelor's degree preferred.
• Previous administrative or clerical experience, preferably in a healthcare or clinical research setting.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook).
• Willingness to travel as required (approximately 5%)

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply

About Us

ICON is an award-winning workplace that enables you to make a difference to patients’ lives by being part of a world-class clinical research organisation that helps deliver new medicines & medical devices that are benefitting patients worldwide. You are also part of a diverse company that cares about our world and is dedicated to conducting business more sustainably and supporting the communities in which we live.

If you’re as driven as we are, join us. You’ll be working in a great environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.