Subsidence Adjuster and Surveyor

Purpose

We currently have an exciting opportunity for a talented and proven Building Surveyor / Engineer with Chartered status, loss adjusting experience and subsidence knowledge to join our thriving Subsidence Practice.

This role is based around the North/West London, Hertfordshire, Buckinghamshire & Berkshire area for claim visits along with home working.

The opportunity:
The Subsidence Adjuster & Surveyor role will report to the Head of Subsidence and work closely with their Claims Technician and team colleagues. You will be undertaking site visits and be responsible for fully project managing a portfolio of subsidence losses from notification to conclusion. Cross practice subsidence and surveying assistance will also be provided by the Subsidence Practice.

Candidates must ensure company standards are met in relation to all technical and operational policies and procedures, including data protection and information security.

Key Accountabilities

• Investigating, negotiating and agreeing settlement of claims in a professional manner.
• Liaising with insured, insurers and brokers to achieve professional and timely conclusion of claims.
• Completing technical diagnosis and insurance policy application of losses.
• Arranging site investigations, monitoring, arborist reports and interpretation of results.
• Recommending mitigation measures and achieving successful completion.
• Engaging appropriate specialists and overseeing fulfilment of the claim.
• Producing reports in compliance with professional standards and internal guidelines in accordance with agreed timescales.
• Assisting with quantum and surveying queries on commercial, major loss, casualty and speciality claims when required.
• Actively contribute towards McLarens’ business development programme.
• Network, identify and facilitate opportunities for business growth.

Experience and Qualifications

• Candidates should have a full UK driving licence and be based within easy reach of the working areas for the role, plus flexibility to travel to other working areas, regional offices and meetings as periodically required.
• Successful candidates must be professionally qualified and have gained significant experience in loss adjusting and surveying / engineering / subsidence.
• Have a detailed understanding of identifying and mitigating subsidence, domestic and commercial building defects, and repair / stabilisation techniques.
• Demonstrate a focus on quality, communication, empathy and organisational skills.
• Have a proven capability in negotiation, decision making, and problem-solving, coupled with strong stakeholder management.
• Possess a good working knowledge of IT software and hardware.
• An ability to develop strong relationships with clients, customers, brokers, suppliers and colleagues is imperative.
• A proven, positive reputation in the Broker and Insurer market would be advantageous.