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Supervisor Invoice-to-Pay

Hiring from
Bulgaria
Work type
Hybrid
Posted

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Job Description
Supervisor Invoice-to-Pay
Sofia
11/11/26

As an Invoice-to-Pay Supervisor, you will lead a team delivering high-quality Accounts Payable services across Europe, while driving process improvements, enhancing efficiency, and supporting the ongoing transformation of our Business Services organization.

  • Responsible for human resource planning, development, engagement and performance review of team members
  • Ensure team is set up, on-boarded, trained and updated with functional knowledge, policies, procedures and process documents
  • Oversee and support team members in daily activities, set objectives and quality standards, and ensure service delivery within SLAs and KPIs
  • Drive the team’s delivery of efficient, accurate and timely processing and recording of transactions
  • Perform complex activities within the Invoice to Pay tower in the dormakaba business services
  • Oversee the end-to-end ITP process, including invoice validation, approval workflow and payment processing
  • Ensure process documentation and best practices are prepared and updated regularly for all activities performed by the team
  • Closely collaborate with the Tower Head in driving automation and digitalization in the team’s Finance processes
  • Promote dormakaba culture and ways of working within the team

  • BSc or MSc in Accounting, Finance, Business Administration or related field
  • 7+ years of experience in Accounting and Finance, experience in leading a team
  • Experience in near-shore transitions, shared services or business process outsourcing is required
  • Proven team leadership and mentoring skills, with strong Finance acumen and operational knowledge, especially in Invoice to Pay process area
  • Ability to interact with and train Finance stakeholders at various levels, facilitating their professional and process improvement
  • Good communication, problem solving and analytical skills, with ability to prioritize tasks and achieve objectives in a structured way
  • Ability to perform complex activities within the Invoice to Pay tower and oversee the end-to-end I2P process, including invoice validation, approval workflow and payment processing
  • Ability to ensure process documentation and best practices are prepared and updated regularly for all activities performed by the team
  • Proficient knowledge of end-to-end Finance process, systems and data flows; SAP experience; strong MS
  • Office skills
  • Knowledge of Scaled Agile Framework, Lean Six Sigma or other process improvement methodologies will be considered as a plus
  • Fluent in English; German will be considered an advantage

  • Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust
  • Home office allowance
  • 25 days paid annual leave
  • Additional health insurance
  • 102.26 EUR Food vouchers
  • Public transportation card
  • Multisport / Coolfit card
  • Opportunity for flexibility with a hybrid working model
  • Employee Assistance Program (Mental Health, Legal & Financial Counselling)
  • Language training opportunity
  • Brand new modern office premises in a class A Business building
  • Employee referral program
  • Fresh fruits in the office
  • Training and mentorship programs
  • Access to over 15,000 LinkedIn Learning courses to assist in your development

We are at the heart of every place that matters. From automatic doors to cloud-based access management – as a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. With over 160 years of experience and a focus on excellence and innovation, we offer exciting opportunities to grow in an environment where you can make a real impact. At dormakaba, you are encouraged to take initiative, develop your skills, and build your career alongside 16,000 experts worldwide who are setting industry standards every day.

Work in a place where you matter – apply now!

Company: dormakaba business services Bulgaria Ltd.

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